Marilyn Luna Morales
Portland
Summary
Driven and adaptable professional with experience at Oregon Vascular and Vein Institute, excelling in HIPAA Compliance and fostering positive client interactions. Demonstrated expertise in medical terminology and problem-solving, enhancing patient satisfaction and operational efficiency. Proven ability to manage high-volume tasks with empathy and a friendly demeanor, contributing to a welcoming environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caregiver
New Horizons
09.2024 - Current
- Maintained accurate records of client progress and care provided.
- Implemented engaging activities to enhance clients' mental and physical well-being.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Medical Receptionist
Oregon Vascular and Vein Institute
06.2023 - 08.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Acted as first point of contact and set appointments for prospective clients.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Managed multi-line phone system and pleasantly greeted patients.
Barista
Starbucks
11.2021 - 06.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Bachelor of Science - Science
Portland State University
Portland, Oregon, OR06-2027
Associate of Arts - Oregon Transfer
Lane Community College
Eugene, OR06.2024
Associate of Arts - General Studies
Lane Community College
Eugene, OR06.2024
GED -
Ged Testing
Eugene, OR12.2022
Skills
- Medical Terminology
- HIPAA Compliance
- Adaptable and Flexible
- Friendly and outgoing
- Empathetic
- Documentation Management
- Expert Problem Solving
Additional Information
- I have worked as a caregiver for elderly clients, assisting them with personal care, meal planning and preparation, housekeeping tasks, and medication reminders. I also provided companionship, often taking them on walks to ensure they stayed active and engaged.
Certification
Safe Sleep for Oregon's Infants (SS) Certified [Oct. 15, 2023]
CPR / AED / First-Aid Certified [Sept. 11, 2024]
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Professional References
- Lauren Jackson, Physicians Assistant
918.691.2298 | lauren.a.f.jackson@gmail.com
- Tenisha Teo, Office Manager at OVVI
971.599.9547 | tteo@ovvi.info
- Mary Olsen, Owner of Osage Foster Home
541.844.6920
- Dre Kilcoyne, Shift Manager at Starbucks
661.644.4715
Timeline
Caregiver
New Horizons
09.2024 - Current
Medical Receptionist
Oregon Vascular and Vein Institute
06.2023 - 08.2024
Barista
Starbucks
11.2021 - 06.2023
Associate of Arts - Oregon Transfer
Lane Community College
Associate of Arts - General Studies
Lane Community College
GED -
Ged Testing
Bachelor of Science - Science
Portland State University