Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
Timeline
Generic

Hyeonho Ki

Warrington,PA

Summary

Reputable Technician with 5 years of hands-on experience monitoring and servicing systems and troubleshooting equipment. Analytical and logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Technician

Home Service Network
Carlsbad, TX
06.2019 - Current
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
  • Provided technical support services to customers via phone or email communication.
  • Installed new components or replaced defective parts to restore functionality.
  • Trained customers on proper operation, maintenance, and safety of newly installed equipment.
  • Kept records of parts and equipment used in projects to update inventory.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Troubleshot systems and equipment and ran tests to make effective recommendations.
  • Completed scheduled appointments on time to drive quality service.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
  • Installed software updates on customer machines while providing technical assistance when necessary.
  • Replaced defective components or parts as needed.

Education

Some College (No Degree) -

Montgomery County Community College
340 Dekalb Pike, Blue Bell, PA 19422

Skills

  • Quality Control
  • Component Replacement
  • System Installation
  • Customer Service
  • User Training
  • System Troubleshooting
  • Equipment Repair
  • Safety Equipment
  • Troubleshooting and Diagnosis
  • Maintenance and Repair
  • Troubleshooting
  • Issue Resolution
  • Power Tools and Equipment
  • System Tests
  • Information Tracking

Languages

English
Full Professional

Certification

  • EPA Section 608

Accomplishments

  • While working in the field for 5 years, I was selected as technician of the month by Samsung several times.

Affiliations

  • I started this job in 2019 and have been working more diligently than anyone else for 5 years. This job suits my aptitude and I have a very active personality, so I have always provided good service and satisfaction to my customers.
    And if I feel like I'm not good enough, I've always studied and learned, and I plan to continue working hard like I've always done.

Timeline

Technician

Home Service Network
06.2019 - Current

Some College (No Degree) -

Montgomery County Community College

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Hyeonho Ki