Hye Yong Giles
Wells,Nevada
Summary
Dedicated employee with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills. Customer-oriented Deli Clerk 14 years of hands-on experience preparing food for customers. Versed in safely operating deli equipment and pricing and packaging food items. Genuine and welcoming individual motivated to maintain customer satisfaction and contribute to business success. Energetic Deli Clerk with 20 years of retail support and service experience. Dedicated to top-notch customer service and providing high-quality products to loyal customers. Knowledgeable of broad range of products, including kosher and vegan. Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Deli Employee
petro truckstop
Wells, NV
04.2022 - 10.2023
- Prepared sandwiches, salads, soups and other food items according to customer orders.
- Greeted customers and answered any questions they had about products.
- Operated cash registers and accepted payments from customers.
- Stocked shelves with deli meats, cheeses, salads, condiments and other items.
Manager
J&J smoke house
Wells, NV
10.2018 - 04.2020
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Maintained detailed records of sales transactions and daily shift reports.
Janitor
Wells combined school systems
Elko, NV
10.2016 - 09.2018
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Empty wastebaskets and trash containers.
- Disinfect equipment and supplies using germicides or steam-cleaning equipment.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Maintain janitorial supply inventory.
- Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
- Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.
- Respond promptly to maintenance requests for repairs or replacements of fixtures or fittings.
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
- Move furniture, equipment, boxes or other items as requested by supervisors or clients.
- Replace light bulbs when needed.
- Inspect buildings for safety hazards before beginning work assignments.
- Report any damages found in the building premises to supervisors immediately for repair works.
Education
High School Diploma -
Muhak
South Korea02-1983
Skills
- Foodservice Standards
- Menu Memorization
- Effective Customer Communication
- Payroll Processing
Accomplishments
- employee of the year 2019
Languages
English
Professional
Korean
Professional
Timeline
Deli Employee
petro truckstop
04.2022 - 10.2023
Manager
J&J smoke house
10.2018 - 04.2020
Janitor
Wells combined school systems
10.2016 - 09.2018
High School Diploma -
Muhak
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