Hyman Cohen
Dallas,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Senior Food Service (Mashgiach)
Tom Thumb Food Stores
Dallas, TX
08.2022 - 06.2024
- Monitored the quality of all food products to guarantee customer satisfaction.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Adhered to company food, safety, quality and sanitation policies.
- Monitored food preparation methods, portion sizes, and presentation to ensure quality standards were met.
- Managed inventory and rotated food products in storage to avoid spoilage and waste.
- Investigated and resolved customer complaints concerning food quality and service.
- Rotated and replenished products in display cases to avoid spoilage and waste.
- Served customers by phone to take orders and answer product or service questions. Roast and fry chickens, bake prepared foods, exhibit salads, etc., slice and dispatch cold cuts, and basically prepare everything to be sold for the whole day.
Education
Could Continue Because of Earthquake - Production Engineering
IICC Instituto Internacional De Corte Y Confección
México 09-1985
High School Diploma -
New Utrecht High School
Brooklyn, NY06-1970
Skills
- Food presentation
- Portion Control
- Food Storage
- Food Preparation
- Quality Control
- Customer Service
- Ordering Supplies
- Operational Efficiency
Affiliations
- I am a US citizen from birth, I have been living abroad and working as a industrial production engineer for over 40 years , it was a challenging job but very rewarding as well. I decided to make a change in my life and came back home to the United States after my mother had passed away due to a long illness, both my sibling and myself were able to help her as a custodial patient for over 12 Years. One of my most pleasant experiences was in Dallas TX was when I walked through the door of Trader Joe's, I was really impressed by the way everybody was so giving and kind to help me as well as being thoughtful to others, that's why while shopping at your store this assured me that this is the place I'd love to be. On June 2024, I decided to leave my job at Tom Thumb after almost 2 years of service. Since then, and now been waiting for an opportunity to move forward enjoying life working with wonderful people in a work workplace.
Thank You
Languages
English
Full Professional
Spanish
Full Professional
Arabic
Limited
Timeline
Senior Food Service (Mashgiach)
Tom Thumb Food Stores
08.2022 - 06.2024
Could Continue Because of Earthquake - Production Engineering
IICC Instituto Internacional De Corte Y Confección
High School Diploma -
New Utrecht High School
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