Motivated Social Worker (ACSW/MSW) with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients, and advance change for communities in need.
Overview
19
19
years of professional experience
2021
2021
years of post-secondary education
2
2
Languages
Work History
Assistant Program Director
BLISS HEALTH CARE SERVICES, INC
07.2022 - 06.2023
Developed program in accordance with CBAS/ADHC licensing regulations, including person-centered goals of participants
Directed, supervised, and governed all ADHC programs, including nursing, therapy, social services, activities, food service/CACFP, transportation, and billing
Planned, implemented, and maintained policies, procedures, and quality staffing to ensure exceptional participant care and services
Supervised and collaborated with other healthcare professionals, such as social workers, nurses, and physical and occupational therapists, to ensure that participants receive comprehensive care that is tailored to their individual needs
Overseen and approved final copy ofindividual Plans of Care and send to Medi-Cal managed care organizations
Assessed program needs and ensured that objectives are met and are done in compliance with all governing regulations
Reviewed and approved participant IPC's, ensured participant health records were maintained according to regulations
Worked with contracted Medi-Cal managed health plans and contracted vendors to ensure requirements were met and credentialing and renewals were current
Ensured all documentation was up to date for audits from the California Department of Aging (CDA), which occurs every two years and making corrections as needed if required from deficiencies
Head Social Worker
BLISS HEALTH CARE SERVICES, INC
07.2022 - 06.2023
Formulated comprehensive assessment of participant's social, emotional, environmental, and financial factors and supports
Served as liaison with participant's home and family/caregivers and other community agencies who may be providing services to the participant and work with these agencies to coordinate appropriate services
Supervised employees, including social workers, contract staff, and volunteers
Provided treatment program to participants, including counseling and group discussions to address identified problems as specified in participant's care plan
Case management services: provided direct referrals to resources and assisted client with the application process to successfully link to outside agencies that will support client goals
Interviewed clients, families, or groups to assess situations, limitations, and issues and implement services to address needs
Signposted resources for improved client and family access to mental health services
Social Worker
KOREATOWN ADULT DAY HEALTH CARE CENTER
06.2020 - 06.2022
Interviewed and screened all applicants/referrals to determine their appropriateness for the complete assessment process and participation in the adult day health care program
Attended all the multidisciplinary team (MDT) meetings
Completed quarterly and six-month reassessments which include evaluating and reviewed the progress made towards the participant's identified goal(s) collaboratively with participants and updating the plan of care as needed or desired by the participant and the collaborative process
Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan
Developed and implemented individualized treatment plans for clients
Community Engagement Consultant/Global Engagement & Education Abroad
UNIVERSITY OF MICHIGAN
01.2020 - 05.2020
Developed presentation and translation pre-departure orientation (PDO)
Social Worker/Client Care Associate Intern
YPSILANTI MEALS ON WHEELS
09.2018 - 05.2020
Increased client safety by using direct response wellness risk checks
Developed sustainability for CAPABLE project of five years, to allow older adults to remain safely at home; and wasin charge of proposing social workers' action plan; project was awarded $500,000 grant
Collaborated to plan, promote, and produce fundraising event: created decorations and cooked food; created promotional video for YouTube and social media; communicated with donors; demonstrated flower arrangement at event and conducted live auction. This was the most successful fundraiser in three years
Developed plan of care collaborates with clients' identified goals, concerns, and/or unmet needs.
Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan
Maintained regular contact with clients by calling and visiting clients' homes
Helped clients develop new coping mechanisms and techniques to drive behavior modification
Program Evaluation Consultant/The Oaks Adult Day Care Program
CATHOLIC SOCIAL SERVICES OF WASHNAW COUNTY
09.2019 - 12.2019
Identified outcome expectations, assessed current outcome measurement activity, improved collection through a pilot, analyzed outcome data, and developed a standardized scale for program
Alternative fuel vehicle technology company developing innovative and reliable propane autogas fuel system technology
Developed market analysis and strategies for new business model that created proposal for use in 2018 strategic plan
Initiated market research studies and analyzed findings
Reviewed marketing department's monthly analysis of customer acquisition data and campaign performance and made recommendations for improvement
Senior Manager/Business Planning Team
DAEDO TEXTILE Co
03.2010 - 12.2015
A textile company supplying to major apparel firms (Nike, North Face) with $25MM in revenue
Devised mid- and long-term strategies by analyzing current economy trends, changes in the competitive nature of the industry, and customer preferences
In charge of negotiating contract terms and deal size with key clients, including Nike, North Face, and Kolon; Act as a liaison for all communication with foreign customers
Spearheaded taskforce in charge of developing new material that is lighter and more cost efficient to seize opportunities in outdoor gears' growing popularity
Overhauled the company's manufacturing process through partnership with external consultancy that reduced the lead time, improving the productivity level by 6%
Proposed and initiated company-wide volunteer service activities, including supporting nursery schools located in underdeveloped neighborhoods
Manager/Overseas Business Development
DAEDO TEXTILE Co
03.2007 - 02.2010
Diversified the company's customer base to include overseas customers to minimize fluctuations arising from volatile domestic economy cycle
Supervised construction of a sales office in Vietnam, led to sales of $300,000 in the first year; currently accounts for almost 10% of Daedo's total annual sales
Assessed partnership opportunities with final product manufacturers in Japan, Europe, and the US; represented the company in various international tradeshows and conferences
Initiated the company's expansion strategy into Gore-Tex products by emphasizing products' high qualities
Assistant Manager/Marketing Team
DAEDO TEXTILE Co
03.2004 - 02.2007
Developed marketing and sales strategies to expand the company's customer base
Examined and proposed introducing new textiles for mountain trekking wear by examining the country's most popular outdoor/recreational activities
Implemented six-sigma manufacturing process to reduce defect rate by 0.9%
Cooperated with Daegu City for its Daegu-Milano Project
Education
Master of Social Work - Management of Human Services/Social Systems
UNIVERSITY OF MICHIGAN
Master of Business Administration - Management and Organizations, Marketing
UNIVERSITY OF MICHIGAN
Bachelor of Business Administration - Business Management
KOREA UNIVERSITY
Skills
CPR and First Aid Certification
Customer service experience
Scheduling coordination
Volunteer recruitment
Program assessment
Teamwork
Photo editing
Creative writing
Teamwork and collaboration
Strategic communications
Additional Information
New York University, School of Continuing and Professional Studies, Language, Marketing, Management, 3 months, 05/2011 - 08/2011
Volunteered for orphanage and foreign workers project housing by cooking meals, teaching Korean, establishing small foundation, and holding sessions
Timeline
Assistant Program Director
BLISS HEALTH CARE SERVICES, INC
07.2022 - 06.2023
Head Social Worker
BLISS HEALTH CARE SERVICES, INC
07.2022 - 06.2023
Social Worker
KOREATOWN ADULT DAY HEALTH CARE CENTER
06.2020 - 06.2022
Community Engagement Consultant/Global Engagement & Education Abroad
UNIVERSITY OF MICHIGAN
01.2020 - 05.2020
Program Evaluation Consultant/The Oaks Adult Day Care Program
Physical Therapist Assistant at Nurse Home Care/Community Home Health Services/Allegiance Home Health/Pinnacle/Preferred Home Care of Florida Home Health AgenciesPhysical Therapist Assistant at Nurse Home Care/Community Home Health Services/Allegiance Home Health/Pinnacle/Preferred Home Care of Florida Home Health Agencies