Hyonjeong Kim
Summary
Motivated and customer-focused individual with experience in sales, marketing, and customer service. Strong ability to understand customer needs and provide tailored product recommendations. Skilled in promotional sales strategies and social media marketing. Seeking an opportunity to apply my skills and passion for the beauty industry at K-Beauty Outlet.
Overview
3
3
years of professional experience
Work History
Part-Time Sales Associate
Olive Young
04.2021 - 12.2021
- Assisted customers in selecting skincare and cosmetic products based on their skin type and preferences
- Studied and categorized skincare products based on different skin types (dry, oily, combination) to provide well-informed recommendations
- Suggested complementary products to enhance customer satisfaction and optimize skincare routines
- Recommended suitable makeup shades according to customers' skin tones
Part-Time Server
Outback Steakhouse
02.2022 - 04.2024
- Achieved top-tier sales performance in upselling promotional items
- Proposed a team-based incentive program that rewarded the highest-performing group with gift cards, increasing weekend premium steak sales by 10 units
- Developed excellent interpersonal and persuasive communication skills to enhance customer experience and boost sales
Marketing & Promotions Director
03.2022 - 12.2022
- Created a promotional video for the Orientation program, increasing participant numbers from approximately 120 to 200 students
- Designed an engaging Squid Game-themed orientation event, which was voted as the most enjoyable by attendees
- Managed social media accounts for the College of Business and Economics, enhancing student engagement through Instagram and YouTube content
- Organized a collaborative event with external vendors for the Spring Festival, providing meal packages that became the most popular attraction of the event
Education
BBA - Busimess administration
Dankook Univeristy
02.2026
Skills
- Customer service
- Sales
- Skincare knowledge
- Cosmetic products knowledge
- Promotional strategies
- Marketing strategies
- Social media content creation
- Social media management
- Communication skills
- Teamwork skills
Languages
English
Limited Working
Timeline
Marketing & Promotions Director
03.2022 - 12.2022
Part-Time Server
Outback Steakhouse
02.2022 - 04.2024
Part-Time Sales Associate
Olive Young
04.2021 - 12.2021
BBA - Busimess administration
Dankook Univeristy
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