Hyrum F. DeGering
Salt Lake City,UT
Summary
Dynamic and enthusiastic professional with over 10 years of expertise in social and communicative skills, management, and customer service. Proven skincare expert recognized for delivering personalized skincare solutions and product recommendations while fostering strong customer relationships. Adaptable in fast-paced environments, driving team collaboration and achieving high client satisfaction through effective problem-solving and communication skills. Committed to representing the establishment with a knowledgeable and professional demeanor, ensuring reliability and a results-driven approach at all times.
Overview
19
19
years of professional experience
Work History
Counter Manager for Top 3 brands
Macys Department Company
09.2023 - 10.2024
- Inspect work performed by other employees to ensure that it meets specifications and established company standards.
- Perform or assist with cosmetic duties as necessarily tasked, makeovers, sales goals.
- Ensure sales and goals are met to terms of the contract with each shift and issues are reported and notified to respective offices and higher up management, store owners, respective brands and Reps.
- Meet with clients and resolve any issues with escalated clients.
- Inform Manager of any situations that are to be addressed to Corporate level of concern or question. Made monthly sales goals for all employees to reach, also made weekly and daily goals to ensure we reached the monthly goal in credit, client percentage use, and making goal for sales.
- Check and maintain equipment to ensure that it is in working order, and contacted for work orders.
- Inventory stock to ensure that cosmetic supplies and products for all the beauty department are available in adequate amounts, and all reoccurring restocks are delivered on schedule.
- City Creek Mall
Marriott International Sales Assistant Manager
Marriott Hotels
09.2016 - 09.2020
- Carry out the tasks of the Sales property’s Management.
- Notify other respective work areas of Sale group’s requirements.
- Create group folios and reservations for large corporate groups including assigned rooming lists for specific people.
- Meet with potential clients for lunch or meet at corporate offices to create a “Marriot Rate” for interested companies.
- Discuss policies of the new Marriot rate with clients, make sure they understand X amount of people required to stay per month to keep their discounted rate for employees of said company.
- Ensure guests traveling alone understand the requirements to apply specific company rates.
- Ensure payment methods are clearly understood for individual and business group payments.
- Create simple outlines of rules and payment for specific groups. Exp: Snacks/room service charged to personal cards on file. Room fees, breakfast, transportation charged to company card.
- Resolve clients concerns about event coordination, shuttling buses.
- Help in other departments at front desk if check-in or lobby was busy.
- Oversee event venue is cleaned, properly setup to guest’s requests.
- Manage hotel when General Managers are away from the property.
- Oversee other departments on weekends or when hotel is too busy.
- Inform guests of maintenance, financial updates on folios, resolved issues relating to sales group folios.
- Marriott Franchise
English Professor
TEFL Study Abroad
06.2019 - 10.2021
- Study abroad in Prague through the TEFL and ERAMUS Programs.
- Certified English professor, to varying age groups and foreign speaking students/clients.
- Taught A0- C2 English (Beginner to Proficient) both as a teacher in school facilities and as a freelance tutor for individual clients.
- Taught English at Summer Camps for European Youth school programs, and community enrichment events. Hired as a corporate English tutor for business employees to enhance communicative skills. Helped business clients promote sales to other countries.
- Taught clients grammar, vocab, reading, writing, and cognitive skills to strengthen communitive abilities.
- Improved email etiquette, comprehensive listening tactics, debate skills.
- Taught clients how to vocally connect with their business investors, and confidently represent themselves, in every new conversation or setting. Was stuck abroad in Prague during the European COVID pandemic.
- Effectively survived being stranded in a foreign country and taught English to students online.
Head Supervisor Custodian
American Building Maintenance
09.2013 - 09.2014
- Inspect work performed by other employees to ensure that it meets specifications and established company standards.
- Perform or assist with cleaning duties as necessarily tasked under contract.
- Ensure cleaning is met to terms of the contract with each shift and issues are reported and notified to respective offices and management.
- Meet with contracted clients and resolve any issues with contract or failure to meet the contract’s requirements.
- Inform Manager of any situations that are to be addressed to Corporate level of concern or question. Perform grounds maintenance tasks, such as removing snow and clearing walkways.
- Check and maintain equipment to ensure that it is in working order.
- Inventory stock to ensure that supplies and equipment are available in adequate amounts, and all reoccurring restocks are delivered on schedule.
- Select the most suitable cleaning materials for different types of linens, furniture, carpet flooring, surfaces, metal, countertop and deep cleaning bathroom products.
- Assist coworkers in cleaning areas if they were unable to show for their work shift or if the workload exceeded more than a one-person job.
- Clean selective offices that required higher clearance, such as Airport security clearance offices, Mayor’s office, Chief of police etc.
- Cleaned staff kitchens, restrooms, and windows to shine bright, and be squeaky clean.
- A.B.M Custodian
Assistant Manager, Designer/Creator
The Crystal Fairy
04.2022 - 03.2023
- Greet customers and handle their inquiries within a small, woman owned business.
- Find crystal wellness needs and educate customers on energy healing and self-helping methods.
- Answer customers' questions about merchandise and advise customers on merchandise selection.
- Create posts about store and products within. Advertise events, sales, new items, custom work personalized posts about employees and abilities to help energy work for clients.
- Create handmade unique items for clients at store. Wands, fairy gardens, wire wrap jewelry etc.
- Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
- Compare merchandise invoices to items received to ensure that shipments are correct, and price label merchandise.
- Stock shelves, racks, cupboards, bookcases, bins, and tables with new or transferred merchandise.
- Receive, open, unpack and issue sales floor merchandise. Clean display cases, shelves, and aisles
- Manage store and communicate with neighboring stores as well as Marketing reps, and Info Office at Historic Gardener Village site.
- Decorate outside and inside of the store to match seasonal themes or weekly themes associated with the entire Gardener Village community.
Assistant Sales Manager
Aeropostale
09.2011 - 09.2014
- Aeropostale Retail
Grounds Helper
Slate River Ranch
01.2006 - 08.2008
- Tended to Horses, brushed, walked, groomed them as needed.
- Unloading bales of feed, hay, merchandise, and ranch items.
- Harvested raspberries, corn, blueberries, blackberries, carrots, potatoes and other crops on site.
- Assisted with cleaning inside multiple buildings, stalls and homes throughout the property.
- Vacuumed, dusted, rearranged furniture, sweep, cleaned toilets, made the beds
- Filled the 5 Gallon- 50 gallon root beer barrels with a homemade recipe.
- Unloaded groceries of the Knight family and put away items.
- Assisted younger children with basic learning homework, and school projects, sometimes made meals or snacks for kids.
- In short, I helped a very rich billionaire with many different tasks around his Ranch.
- Glade Knight’s personal Ranch
Education
Radiology/Health care Management
BYU-I and UVU
Orem, Ut09-2021
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Orem High School
Orem, UT05-2014
Skills
- Social perceptiveness
- Computer skills, email etiquette
- Active listening, quick learner
- Initiative, influential manager morale
- Expeditious in complex problem solving
- Clear communication kindly instructed
- Time management and multitasking
- Ability to work proactively with minimal direction
- Professionalism in all aspects
Timeline
Counter Manager for Top 3 brands
Macys Department Company
09.2023 - 10.2024
Assistant Manager, Designer/Creator
The Crystal Fairy
04.2022 - 03.2023
English Professor
TEFL Study Abroad
06.2019 - 10.2021
Marriott International Sales Assistant Manager
Marriott Hotels
09.2016 - 09.2020
Head Supervisor Custodian
American Building Maintenance
09.2013 - 09.2014
Assistant Sales Manager
Aeropostale
09.2011 - 09.2014
Grounds Helper
Slate River Ranch
01.2006 - 08.2008
Radiology/Health care Management
BYU-I and UVU
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Orem High School
Section name
Freelance Artist and Fashion Model (in an Agency and Independent)