Summary
Overview
Work History
Education
Certification
Timeline
Generic

Hywania Orange

Chicago,IL

Summary

Experienced Bartender/Waitress with a positive and genuine attitude with skills to thrive under pressure. I bring 12 year of food/drink service experience, strong customer service skills, and extensive knowledge of food and beverage preparation.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Banquet Serving

Central Staffing Solutions
Chicago, IL
02.2022 - Current
  • Set up hall for weddings or rehearsal dinners. I ensured all tables are properly organized at the request of Quest.
  • Served wines and set mixed drinks in a timely manner.
  • Communicate properly to intoxicated guests in a family oriented environment.

Waitress

HMS HOST
Chicago, IL
10.2014 - Current
  • Communicated daily specials to customers.
  • Organized take-out orders efficiently according to customer requests.
  • Presented food and beverages to guests at tables.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.

Food Delivery Driver

GoPuff
Chicago, IL
09.2022 - 09.2024
  • Handled cash payments from customers for delivery orders.
  • Delivered food and liquor as an independent contractor.

Waitress Trainer

Home Chicago Chicken and Waffles
Chicago, IL
06.2020 - 06.2023
  • Explained different techniques used in handling large groups of customers efficiently.
  • Educated waiters on menu, memorization strategies and how to convey information clearly.
  • Provided constructive criticism to help servers improve their skills and increase knowledge on guaranteeing a great day for everyone.

Bartender

Ice Bar
Chicago, ILLINOIS
01.2019 - 12.2022
  • Duties are setting up the bar for first shift. Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • I trained new bartenders on drink preparation and upselling techniques while also preparing servers drinks.
  • Remained calm during busy periods, while still promoting great customer service to guests. Made friendly conversation with customers to provide enjoyable bar experience.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

Education

Some College (No Degree) - Health Fitness

Robert Morris
Chicago

Certification

  • Certified Alcohol server(Basset)
  • (5568717) ServSafe Food Handler
  • (21582085) ServSafe Alcohol Certificate

Timeline

Food Delivery Driver

GoPuff
09.2022 - 09.2024

Banquet Serving

Central Staffing Solutions
02.2022 - Current

Waitress Trainer

Home Chicago Chicken and Waffles
06.2020 - 06.2023

Bartender

Ice Bar
01.2019 - 12.2022

Waitress

HMS HOST
10.2014 - Current

Some College (No Degree) - Health Fitness

Robert Morris

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Hywania Orange