Iain Hooper
Cottage Grove,WI
Summary
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Capable of heavy lifting, as well as high level coordination between multiple team members.
Committed to getting a job done, and done well when assigned a task.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Doughboy's Pizza
Cottage Grove, WI
07.2019 - 03.2020
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Secured food to prevent loss and maintain freshness during transport.
- Performed basic housekeeping tasks at restaurant by washing dishes, sweeping floors and properly disposing of trash.
- Collaborated with customer service teams and management to resolve order issues or customer complaints.
- Promoted pizza products by distributing door hangers, coupons and promotional materials to customers on delivery route.
- Packaged and secured pizza, appetizers and drinks to load safely in delivery vehicle.
- Maintained delivery vehicle at serviceable level by cleaning interior and exterior and checking oil and fuel levels.
Delivery Driver
Rossi's Pizzaria And Vintage Arcade
Monona, WI
05.2017 - 08.2018
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Secured food to prevent loss and maintain freshness during transport.
- Performed basic housekeeping tasks at restaurant by washing dishes, sweeping floors and properly disposing of trash.
- Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of submitted cash.
- Packaged and secured pizza, appetizers and drinks to load safely in delivery vehicle.
- Maintained delivery vehicle at serviceable level by cleaning interior and exterior and checking oil and fuel levels.
Education
Digital Communications And Media
University of Wisconsin Whitewater
Whitewater, WI05.2022
Skills
- Ability to work as a part of a team
- Individual workman mentality
- High level creativity
- GPS and Route Planning
- Excellent communication between myself, coworkers and superiors
- Strong audio, video and photo editing skills using the Adobe suite
- Map reading and navigation skills
Timeline
Delivery Driver
Doughboy's Pizza
07.2019 - 03.2020
Delivery Driver
Rossi's Pizzaria And Vintage Arcade
05.2017 - 08.2018
Digital Communications And Media
University of Wisconsin Whitewater
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