Ian Anderson
Plymouth
Summary
Results-focused professional with a background of knowledge in both the healthcare and sales industries. Proven ability to cultivate and maintain long-term relationships with healthcare providers and clients alike, delivering tailored solutions to all. Demonstrated ability to effectively communicate product benefits and negotiate successful deals using strategic selling methods.
Overview
11
11
years of professional experience
Work History
Corporate Online Sales and Service Lead
2nd Swing Golf
03.2024 - Current
- Developed strong product knowledge to provide informed recommendations based on individual customer needs
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up
- Responded proactively and positively to rapid change
- Sought ways to improve processes and services provided
Chiropractor / Small Business Owner
ChiroWay
08.2023 - 02.2024
- Improved patient outcomes by providing comprehensive chiropractic care, including spinal adjustments and soft tissue therapy
- Enhanced patient satisfaction with personalized treatment plans tailored to individual needs and health goals
- Maintained detailed records of patient treatments, progress, and outcomes to facilitate effective care coordination and continuity
- Collaborated with multidisciplinary healthcare teams to ensure optimal patient care and overall wellness
- Analyzed KPIs, market indicators, and industry trends to revamp brand messaging and identity catered toward target audience
Chiropractic Intern
NWHSU / Salvation Army / ChiroWay Woodbury
05.2021 - 06.2023
- Educated patients on the importance of proper posture, exercise routines, and overall wellness to promote long-term health benefits
- Assisted in decreasing recovery time for patients through the application of therapeutic exercises and modalities
- Participated in local chamber of commerce/community events and visited surrounding businesses in order to introduce business and networking opportunities
Chiropractic Assistant
Healing Arts Chiropractic
03.2018 - 10.2019
- Supported office administration and clinical operations including scheduling appointments, coordinating physician schedules, verifying patient insurance, and fielding phone inquiries
- Delivered quality rehabilitation services to patients across diverse backgrounds
- Tracked and ordered medical supplies and equipment for the practice, which included interfacing with third-party vendors on a monthly basis
Facility Manager
University of North Dakota Wellness Center
04.2015 - 02.2018
- Responsible for ensuring safe, efficient, and quality operating conditions of the Wellness Center and surrounding facilities enforcing policies and procedures
- While assuming managerial responsibility for the facility at all times, fostered an environment of teamwork and collaboration among all other team members
- Served as the primary Wellness & Health Promotion representative with an extensive knowledge of department programs and services
Sporting Goods Salesman
Scheels All Sports
12.2013 - 02.2015
- Anticipated and promptly responded to customer needs, adhering to store service experience standards
- Delivered exceptional customer service by portraying an accommodating and engaging attitude
- Maintained up-to-date product knowledge and information on brands and product lines
Education
Doctorate of Chiropractic, D.C. - Chiropractic
Northwestern Health Sciences University
Bloomington, MN04-2023
Bachelor of Science - Kinesiology
University of North Dakota
Grand Forks, ND02-2018
High School Diploma -
Kindred High School
Kindred, ND05-2013
Skills
- Leadership: able to take charge of projects with a strong, yet respected voice to delegate and direct roles of others
- Active Listener: comprehend and respond thoughtfully, receptive to constructive criticism and coach-able
- Communication: highly personable with social skills that allow for clear and concise exchange of thoughts and ideas
- Professionalism and Confidence: will demonstrate these qualities at all times while keeping composure under high pressure situations
- Work Ethic: goal-oriented and persistent, individually motivated to succeed
- Team Player: collaborate well with others working towards accomplishing the same mission
- Critical Thinker: pay close attention to detail, ability to analyze in-depth and problem solve
- Organization: place emphasis on time management, prioritization, and strategic planning
- Computer: technologically savvy with extensive history operating different forms of software, applications, spreadsheets, and data analysis
Timeline
Corporate Online Sales and Service Lead
2nd Swing Golf
03.2024 - Current
Chiropractor / Small Business Owner
ChiroWay
08.2023 - 02.2024
Chiropractic Intern
NWHSU / Salvation Army / ChiroWay Woodbury
05.2021 - 06.2023
Chiropractic Assistant
Healing Arts Chiropractic
03.2018 - 10.2019
Facility Manager
University of North Dakota Wellness Center
04.2015 - 02.2018
Sporting Goods Salesman
Scheels All Sports
12.2013 - 02.2015
Doctorate of Chiropractic, D.C. - Chiropractic
Northwestern Health Sciences University
Bachelor of Science - Kinesiology
University of North Dakota
High School Diploma -
Kindred High School
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