Michael Middleton-Sharpe

• Customer Relationship Management
• Inventory Management
• Maintenance and Repair
• Hand Tools

Wrenches:

Adjustable wrenches

Pipe wrenches

Socket wrenches

Screwdrivers:

Flathead screwdrivers

Phillips screwdrivers

Torx screwdrivers

Pliers:

Needle-nose pliers

Slip-joint pliers

Locking pliers (Vise-Grips)

Hammers:

Claw hammer

Ball-peen hammer

Sledgehammer

Cutting Tools:

Utility knife

Bolt cutters

Tin snips

Hacksaw

Measuring Tools:

Tape measure

Ruler

Calipers

Clamping Tools:

C-clamps

Bar clamps

Pipe clamps

Patching and Repair Tools:

Putty knives

Caulking guns

Wire brushes

Marking Tools:

Marking pens

Chalk line

Carpenter's pencil

Miscellaneous Tools:

Flashlights

Multi-tools

Pry bars

Chisels

• Machinery

Propulsion Systems:

Diesel engines (main propulsion engines)

Reduction gears and associated drive systems

Propeller shafts and propellers

Power Generation and Distribution:

Diesel generators (auxiliary power units)

Electrical distribution panels and switchboards

Circuit breakers and transformers

Hydraulic Systems:

Hydraulic pumps and motors

Steering gear systems

Winches and capstans

Pneumatic Systems:

Air compressors

Pneumatic tools and equipment

Pressure regulators and control valves

Refrigeration and HVAC Systems:

Air conditioning units

Refrigeration units and compressors

Ventilation systems

Water and Waste Management:

Water purification and desalination systems

Sewage treatment plants

Bilge pumps and oily water separators

Fuel and Lubrication Systems:

Fuel transfer pumps

Lubrication oil pumps

Fuel filtration systems

Damage Control Equipment:

Firefighting systems (fire pumps, sprinklers, fire mains)

Dewatering pumps (P-100 portable pump, submersible pumps)

Emergency lighting and power systems

Mechanical Tools and Equipment:

Welding and cutting equipment (arc welders, plasma cutters, oxy-acetylene torches)

Machine shop equipment (lathes, milling machines, drill presses)

Portable power tools (grinders, drills, impact wrenches)

Monitoring and Control Systems:

Engine control and monitoring systems

Alarm systems and annunciators

Temperature and pressure gauges

• Customer Service Excellence:

Engaged with customers to assess needs and recommend suitable products

Enhanced customer satisfaction and loyalty through personalized service

Resolved customer complaints efficiently, maintaining a positive store image

• Sales Proficiency:

Knowledgeable in effective sales strategies and upselling techniques

• Operated cash registers, handled transactions, and managed customer queries

Achieved sales targets by recommending merchandise based on customer requirements

• Warehouse and Inventory Management:

Loaded, stored, and managed inventory to ensure efficient operations

Organized stock, maintained inventory levels, and performed regular audits

• Product Knowledge:

In-depth understanding of various store products and their features

Stayed updated with new product lines to provide accurate recommendations

Educated customers about product usage and benefits

• Communication Skills:

Excellent verbal and written communication skills

Engaged with colleagues and customers, fostering a friendly environment

Facilitated clear and effective interactions to ensure customer satisfaction

• Problem-Solving:

Identified issues and implemented practical solutions efficiently

Assisted with installations and resolved customer inquiries promptly

Demonstrated ability to handle diverse situations and conflicts

• Adaptability and Work Ethic:

Highly motivated and hardworking with a strong commitment to growth

Adapted to various work environments and challenges seamlessly

Pursued further education and professional development

• Emergency Response and Safety:

Familiar with basic emergency response procedures and safety protocols

Acted decisively in critical situations, ensuring safety and compliance

Knowledgeable in workplace safety standards and practices

• Team Collaboration:

Worked effectively within a team, both as a leader and supportive member

Collaborated with colleagues to achieve common goals and complete projects

Demonstrated strong teamwork skills and a cooperative attitude

• Leadership and Initiative:

Developed leadership skills through roles in various organizations, including Eagle Scouts

Took charge of tasks, led projects, and motivated team members

Demonstrated initiative by proactively addressing tasks and challenges

• Time Management and Organization:

Highly organized with strong time management skills

Prioritized tasks, met deadlines, and maintained a structured workflow

Efficiently managed multiple responsibilities and projects simultaneously