Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ian Augustine

Stafford,TX

Summary

Highly motivated Insurance Producer with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Insurance Producer

Allstate Corp
10.2022 - Current
  • Exceeded daily goals of 150 min talk time, as well as minimum goal of 5 quotes per day.
  • Approached potential clients by using direct marketing e-mailings and phone contacts.
  • Set up policies and completed all documentation.
  • Cross-sold insurance products to existing clients to reach sales targets
  • Identified potential risks in client businesses and recommended appropriate insurance coverage
  • Worked in high-volume, competitive sales environment

Sales Professional

Rooms To Go
09.2017 - 10.2022
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements

SALES STORE MANAGER

FINISH LINE
07.2008 - 09.2017
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed teams of two to three management staff and 8-12 store personnel.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.

Education

Associate of Science - BUSINESS ADMINISTRATION

Houston Community College
Houston, TX
05.2010

Skills

  • Insurance Procedures
  • Quotes and Sales
  • Operational Efficiency
  • Customer Follow-Up
  • Policy Adjustment Knowledge
  • Insurance Requirements
  • Quote Information
  • Insurance Terminology
  • Prospecting and Cold Calling
  • Risk Mitigation
  • Regulatory Compliance
  • Referral Pipeline Maintenance
  • Sell Policies
  • Upselling

Certification

  • Licensed Property & Casulty -
  • Licensed Insurance Producer - 12/06/2022 - 08/28/2024

Timeline

Insurance Producer

Allstate Corp
10.2022 - Current

Sales Professional

Rooms To Go
09.2017 - 10.2022

SALES STORE MANAGER

FINISH LINE
07.2008 - 09.2017

Associate of Science - BUSINESS ADMINISTRATION

Houston Community College

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Ian Augustine