Overview
Work History
Education
Skills
Accomplishments
Languages
Websites
Affiliations
Timeline
Generic

Ian Bates

San Antonio,TX

Overview

2
2
years of professional experience

Work History

Scoop

Amy's Ice Creams
Austin, TX
07.2023 - 06.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Showcased latest and distinctive flavor offerings to patrons.
  • Worked with cross-functional teams to achieve goals.
  • Worked effectively in team environments to make the workplace more productive.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Guest Services

IPic Theaters
Austin, TX
11.2022 - 05.2023
  • Developed and implemented housekeeping procedures to ensure the highest quality of guest service.
  • Provided guidance and assistance to new guest service employees during the onboarding process.
  • Assisted with training new team members on proper guest service techniques.
  • Handled client inquiries with professionalism over calls and in person.

Education

High School Diploma -

Anderson Highschool
Austin, TX
05-2024

Skills

  • Customer service
  • Team building
  • Employee training
  • Sales strategies
  • Problem solving
  • Organization
  • Basic Skills in Adobe Photoshop
  • Basic Proficiency in Adobe Premiere Pro

Accomplishments

  • Scholarship to Austin Film Festival 2022
  • Scholarship to Austin Film Festival 2023

Languages

English
Native/ Bilingual

Affiliations

  • Making short films
  • Writing screenplays
  • Making music

Timeline

Scoop

Amy's Ice Creams
07.2023 - 06.2024

Guest Services

IPic Theaters
11.2022 - 05.2023

High School Diploma -

Anderson Highschool

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Ian Bates