Overview
Work History
Education
Skills
Timeline
Generic

Ian Berkowitz

Overview

3
3
years of professional experience

Work History

Cashier

Burlington
12.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs..
  • Worked a flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.
  • Improved efficiency, organized checkout area for optimal workflow.

Fuel Associate

Wawa
03.2024 - 10.2024
  • Assisted customers with fuel purchases, providing helpful information about available options.
  • Ensured regulatory compliance by conducting regular audits of equipment, documentation, and processes at the fuel station.
  • Handled emergency situations calmly and efficiently by following established protocols for spill containment or fire suppression as needed.
  • Improved customer satisfaction through prompt and courteous service.

Dairy Associate

PriceRite
11.2023 - 02.2024
  • Maintained a clean and sanitary work environment, adhering to strict food safety guidelines set forth by the company and regulatory agencies.
  • Assisted in inventory management tasks such as ordering supplies, tracking shrinkage rates, and conducting periodic audits for accuracy purposes.
  • Ensured product quality by conducting regular temperature checks and monitoring expiration dates on all dairy items.
  • Contributed to increased sales by maintaining a well-stocked, organized, and visually appealing dairy section.
  • Optimized workflow efficiency through proactive maintenance of equipment such as refrigeration units, scales, and price labeling machines.

Physical Therapy Aide

Sportscare
11.2022 - 02.2023
  • Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
  • Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
  • Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
  • Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
  • Recorded patient status in progress notes.
  • Worked with patients from age 12 to 80.

Customer Service Associate

Walgreens
06.2022 - 11.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
  • Enhanced customer loyalty by providing empathetic and efficient resolution to issues.

Education

Applied Science

Bergen Community College
Paramus, NJ
09.2022

General Studies

Garfield High School
Garfield, New Jersey
06.2020

Skills

  • Work ethic and integrity
  • Credit and cash transactions
  • Data entry
  • Proficient in Microsoft Office and Google Suites
  • Time management skills
  • Cash handling
  • Reliability and punctuality
  • Complex Problem-solving
  • Sales expertise
  • Records maintenance
  • Team collaboration
  • Customer service

Timeline

Cashier

Burlington
12.2024 - Current

Fuel Associate

Wawa
03.2024 - 10.2024

Dairy Associate

PriceRite
11.2023 - 02.2024

Physical Therapy Aide

Sportscare
11.2022 - 02.2023

Customer Service Associate

Walgreens
06.2022 - 11.2022

General Studies

Garfield High School

Applied Science

Bergen Community College
Ian Berkowitz