Ian Bretcko
Girard
Summary
Organized and dependable candidate successful at managing multiple priorities in day to day activities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Parts
R&R Inc.
11.2022 - Current
- Provided excellent customer service by assisting customers with locating specific parts, answering questions, and resolving concers.
- Processed customer orders accurately and timely, improving overall satisfaction rates.
Sales and Service Representative
Cintas
02.2021 - 11.2022
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
- Expanded customer base and boosted profit within product line.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Executive Chef of the Grill Room
The Lake Club Of Ohio
09.2018 - 01.2021
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Verified compliance in preparation of menu items and customer special requests.
- Oversaw business operations, inventory control and customer service for restaurant.
- Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
Education
Associate of Science - Culinary
The Art Institute of Pittsburgh
Pittsburgh, PASkills
Customer Service
Inventory Management
Invoice Processing
Problem-Solving
Hardworking and Reliable
Timeline
Parts
R&R Inc.
11.2022 - Current
Sales and Service Representative
Cintas
02.2021 - 11.2022
Executive Chef of the Grill Room
The Lake Club Of Ohio
09.2018 - 01.2021
Associate of Science - Culinary
The Art Institute of Pittsburgh
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