Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level data analyst position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Retail Sales Outfitter
Bass Pro Shops Outdoor World
07.2022 - Current
Demonstrated strong product knowledge across various departments to effectively address customer inquiries and needs.
Streamlined checkout process for customers by organizing register area effectively and promptly addressing any technical issues that arose during transactions.
Engaged in friendly conversation with customer to better uncover individual needs.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Prioritized helping customers over completing other routine tasks in store.
Managed returns and exchanges with professionalism, resolving issues quickly while upholding company guidelines.
Processed customer transactions efficiently while ensuring accuracy and adhering to company policies.
Listened to customer needs and desires to identify and recommend optimal products.
Maintained clean and organized sales floor, enhancing overall shopping experience for customers.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Utilized upselling techniques to promote additional products and increase sales.
Trained and supervised new employees to use selling strategies and apply best practices.
Provided exceptional services and pleasant shopping experiences to retail customers.
Sales Associate
7-eleven
02.2021 - 07.2022
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
Engaged in friendly conversation with customer to better uncover individual needs.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Provided positive first impressions to welcome existing, new, and potential customers.
Developed strong rapport with customers and created positive impression of business.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Answered customer questions about sizing, accessories, and merchandise care.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Managed efficient cash register operations.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Solved customer challenges by offering relevant products and services.
Prioritized helping customers over completing other routine tasks in store.
Listened to customer needs and desires to identify and recommend optimal products.
Managed returns, exchanges and refunds in accordance with store policy.
Participated in team meetings and training sessions regularly for continuous professional development within retail industry.
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to build rapport and loyalty.
Monitored customers for signs of security concerns and escalated issues to management.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Utility Clerk
Meijer
08.2019 - 11.2019
Addressed and resolved customer complaints and answered subsequent customer service questions.
Enhanced team productivity with effective communication, coordination, and collaboration on tasks.
Provided support to customers in shifting purchases from carts to cars to maintain customer satisfaction.
Fostered positive work environment by collaborating effectively with team members and maintaining open communication channels with management.
Supported efficient store operation during inclement weather conditions by clearing snow from sidewalks, salting icy patches, or setting up safety barriers when required.
Cleared parking lot of litter and foreign debris.
Gathered and consolidated carts, freeing up additional cart return spaces.
Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
Education
Bachelor of Science - Computer Science
Purdue University Northwest
Hammond, IN
05.2024
High School Diploma -
Portage High School
Portage, IN
06.2020
Certificate - Computer Animation And Design (C.A.D.)
Porter County Career Center
Valparaiso Indiana, United States
06.2020
Skills
Strong Communication and Interpersonal Skills
Teamwork and Collaboration
Adaptability and Flexibility
Knowledge of Programming Languages(Java, Python, C, Ruby, MySQL, R)
Knowledge of Computer Animation and Design (CAD) (Solidworks, Revit, AutoCAD, Blendr, Inventor)
Decision-Making
Strong Work Ethic
Data Analysis and Data Visualization
Interpersonal Skills
Excel Functions
Hobbies
Kickboxing
Acting
Coding and Data Analysis
Creative Writing/Screenplay Writing
Tennis, Pickleball, Badminton
Swimming
Economics Club
Drawing
Guitar/Piano
Learning New Things
Languages
Italian
Elementary
English
Native or Bilingual
Timeline
Retail Sales Outfitter
Bass Pro Shops Outdoor World
07.2022 - Current
Sales Associate
7-eleven
02.2021 - 07.2022
Utility Clerk
Meijer
08.2019 - 11.2019
Bachelor of Science - Computer Science
Purdue University Northwest
High School Diploma -
Portage High School
Certificate - Computer Animation And Design (C.A.D.)