IAN COOLEY
Henderson,NV
Summary
Detail-oriented professional with a strong work ethic and a proven track record in fast-paced environments. Skilled in customer service, training, and facilitating others, with experience working for diverse services and backgrounds. Committed to continuous self-improvement and exceeding set goals. Developing excellent communication, organizational, and self-motivation skills. Adept at collaborating with teams and effectively delegating tasks, demonstrating outstanding leadership abilities. Thrives under high-pressure, ever-changing environments, consistently delivering high levels of productivity. Confident and dedicated to success in any role. Known for exceptional efficiency, focus, trustworthiness, and unwavering commitment to providing the highest levels of satisfaction and success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Night Technician Lead
4Wall Entertainment Inc.
03.2024 - Current
- Coordinated daily operations to ensure smooth workflow and task completion.
- Trained new staff members, promoting cohesive and knowledgeable team.
- Streamlined processes, optimizing time management and resource allocation.
- Collaborated with other departments to ensure seamless operational integration.
NRO Runner and Takeout Trainer
Lazy Dog Restaurant & Bar
06.2023 - 03.2024
- Followed established procedures for preparing orders with care within a timely manner
- Offered insight and in-depth knowledge into menu items to answer customer questions
- Worked in close collaboration with team members to ensure highest levels of training were achieved
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house
- Effectively multitasked within fast-paced environment with continuously changing needs
FBA Shipper
Amusespot
03.2021 - 06.2022
- Verified accuracy of all orders prior to shipping out
- Assembled boxes and containers using appropriate materials according to customer specifications
- Assisted in loading and unloading trucks when necessary
- Followed standard operating procedures while packing products efficiently and accurately per company guidelines and standards
- Operated hand trucks, pallet jacks and forklifts to move materials
Seasonal Driver Assistant
United Postal Service, UPS
11.2020 - 01.2021
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle
- Loaded and unloaded vehicles in organized manner at distribution center and delivery address
- Transported and safely delivered items to prevent damage or loss
Silverado Theater Technician
Silverado High School
09.2018 - 03.2020
- Provided technical support for all aspects of live performances including sound, lighting and staging
- Collaborated with theater staff members regarding upcoming productions or special events
- Tested cables, microphones, speakers and other audio-visual components prior to use in show
- Created blueprints, sketches, or outlines of proposed sets and submitted them for review
- Checked and adjusted sound levels, lighting equipment, and other technical elements for theatrical performances
Education
High School Diploma -
Silverado High School
Las Vegas, NV06.2021
Silverado Theater Technician -
Silverado High School
Henderson, NV03.2020
Skills
- Customer Service
- Safe Food Handling
- Menu Memorization
- Time Management
- Cleanliness and Organization
- Clear Communication
- Leadership and Facilitator
- Forklift operator
- Detail Oriented and Thorough
- Quick Learner
- Adaptive to Changes
Activities
- Competitive Archer
- Third Degree Black Belt
- Various events for outreach and volunteering with Lazy Dog
- Founding member of nonprofit organization Leadership 4 life
Awards
- Best Theater Technician, Silverado Theater Department, 2018-2019
- 1st Place at 2019 Nevada Thespian Leadership and Tech Conference for Spotlight Event, 2019
Certification
- OSHA Certified
- ServSafe Food Handler's Certification
- Forklift Certification
- First Aid Certification
Timeline
Night Technician Lead
4Wall Entertainment Inc.
03.2024 - Current
NRO Runner and Takeout Trainer
Lazy Dog Restaurant & Bar
06.2023 - 03.2024
FBA Shipper
Amusespot
03.2021 - 06.2022
Seasonal Driver Assistant
United Postal Service, UPS
11.2020 - 01.2021
Silverado Theater Technician
Silverado High School
09.2018 - 03.2020
Silverado Theater Technician -
Silverado High School
High School Diploma -
Silverado High School
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