Ian Dotlich
Indianapolis,IN
Summary
Skilled in customer service and multitasking, I excelled at High Shine by quickly mastering new technologies and significantly improving customer satisfaction. At UPS, my attention to detail and adherence to safety protocols enhanced package handling efficiency. Known for exceptional verbal communication, I consistently built repeat business as a Cashier at Sonic, showcasing my ability to thrive under pressure.
Overview
3
3
years of professional experience
Work History
Window Technichian
High Shine
01.2024 - 10.2024
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Package Handler
UPS
10.2022 - 01.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
Cashier
Sonic
07.2021 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
GED -
Blue River Career Programs Adult Education
Indianapolis, IN06-2024
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
Timeline
Window Technichian
High Shine
01.2024 - 10.2024
Package Handler
UPS
10.2022 - 01.2023
Cashier
Sonic
07.2021 - 09.2022
GED -
Blue River Career Programs Adult Education
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