Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Ian Felix

Santa Clarita,CA

Summary

Enterprising Route Sales Representative with 8 years of experience. Coming with a proven history and background implementing modern and dynamic merchandising and selling tactics to maximize profits. Dedicated to staying knowledgeable about changing markets for best-in-class service. Service-oriented and unafraid to tackle challenging targets. To be the best at my craft I put all my brains, heart & hustle into everything I do. Frequently praised as hard-working by my peers and customers. With the experience I have acquired I can be relied upon to help your company achieve its goals.


Overview

8
8
years of professional experience

Work History

Route Sales Representative

Amilcar Distribution LLC.
11.2020 - Current
  • I manage and sustain a 2 Snyder Lance routes owned by Amilcar Distribution LLC. Consisting of 21 big box supermarket accounts. Spanning from Northridge to Moorpark. Achieving a monthly sales goal of $85,000.
  • Communicate with suppliers daily about inventory needs and sales for success.
  • Increased overall sales of 8% YOY through effective displays and merchandising.
  • Established strong relationships with clients, resulting in increased repeat business and referrals
  • Improved customer satisfaction by promptly addressing concerns and providing solutions to issues.
  • Maximized sales through effective territory management and strategic route planning.
  • Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
  • Maintained accurate inventory records, ensuring sufficient product availability for customers.

Club Pick Up Specialist/Merchandiser

Sam's Club
08.2018 - 11.2020


  • Strategic leadership techniques and coordination of people and resources.
  • Responds rapidly and appropriately to customers request and changing circumstances.
  • Multitask abilities, and drives to accomplish goals and objectives.
  • Very hands on, informant and knowledgeable about modern technology.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.

Courtesy Clerk

Ralph's
08.2016 - 08.2018
  • Load materials and products into package processing equipment.
  • Clean containers, materials, supplies, or work areas, using cleaning solutions and hand tools.
  • Transport packages to customers' vehicles.
  • Friendly Customer Service Store Safety Time Management.

Education

Associate of Arts - Media Entertainment Arts

College of The Canyons
Valencia, CA

High School Diploma -

Saugus High School
Saugus, CA

Skills

  • Customer Service
  • Merchandise Sales
  • Professionalism
  • Reliability
  • Relationship Building
  • Route Planning
  • Teamwork and Collaboration
  • Organization and Time management

Accomplishments

1x Employee of the Year (2019)

5x Employee of the Month (2018-2022)


Achieved the most Credit Card sales at Sam's Club in a year (2018). Averaging about 30 sales a month from August-December.



Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Route Sales Representative

Amilcar Distribution LLC.
11.2020 - Current

Club Pick Up Specialist/Merchandiser

Sam's Club
08.2018 - 11.2020

Courtesy Clerk

Ralph's
08.2016 - 08.2018

Associate of Arts - Media Entertainment Arts

College of The Canyons

High School Diploma -

Saugus High School
Ian Felix