Ian Fitzhugh
Dayton,OH
Summary
Dynamic team leader with a proven track record excelling in project management and communication. Cultivated strong relationships to enhance employee morale and retention, while implementing strategies that maximized operational success. Recognized for outstanding customer service and adept at problem-solving.
Overview
5
5
years of professional experience
Work History
Team Leader
Target
2023.12 - Current
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Opened and closed store and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Set goals and recognized employees to drive company success and strengthen motivation.
Cashier
Lowes Home Improvement
2021.03 - 2023.12
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Master of Science - Psychology
University of Cincinnati
Cincinnati, OH2024-08
Bachelor of Arts - Psychology
University of Cincinnati
Cincinnati, OH2022-08
Skills
- Project management
- Active listening
- Communication
- Customer Service
Timeline
Team Leader
Target
2023.12 - Current
Cashier
Lowes Home Improvement
2021.03 - 2023.12
Master of Science - Psychology
University of Cincinnati
Bachelor of Arts - Psychology
University of Cincinnati