Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ian Flood

Phoenix,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a high degree of accuracy. Works well independently and as part of team. Excellent interpersonal communication skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

HVAC Technician / Service Plumber

Hobaica Services
08.2021 - Current
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Repaired plumbing systems, components, and equipment.

Warehouse Technician

Trane Technologies
08.2019 - 08.2021
  • Adhered to safety guidelines consistently, reducing workplace accidents significantly.
  • Prepared bills of lading, work orders and shipping orders to appropriately route materials.
  • Supported efficient loading and unloading of trucks, ensuring timely delivery of products to customers.
  • Safely operated forklifts and pallet jacks, ensuring proper handling of delicate products.
  • Utilized computerized systems effectively for tracking inventory movement and updating stock records in realtime.

Deliveries Associate

Home Depot
10.2017 - 08.2019
  • Responsible for pulling exact items on order, directing customers to store departments or merchandise, answering customer questions on product order status, delivering products directly to a customer's home.

Associate

Ace Hardware
06.2017 - 10.2017
  • Responsible for accurately and efficiently ring customers merchandise, keep accurate count of cash in drawer, process refunds/credits as appropriate, maintain promotional knowledge and keep current with corporate advertisements, provide excellent customer service, answer phones, make keys, mix paint according to customer specific instructions, replenish merchandise throughout the store as needed.

Stocker

Menards
01.2017 - 06.2017
  • Duties include organizing, and maintaining store inventory, stock shelves, unload and unpack shipments, follow all safety standards and protocols.

Driver Helper

UPS
11.2016 - 01.2017
  • Duties include navigation to delivery address, keep neat and organized truck, ensure all packages are delivered to the correct address.

Education

No Degree - HVAC Installation And Repair

National Technical Institute
Phoenix, AZ
10.2021

Diploma -

Hobart High School
Hobart, IN
06.2016

Skills

  • Teamwork
  • Time management
  • Attention to detail
  • Customer Service
  • EPA requirements knowledge
  • Technical Troubleshooting
  • Forklift Operation
  • Shipping and receiving

Certification

Forklift

Timeline

HVAC Technician / Service Plumber

Hobaica Services
08.2021 - Current

Warehouse Technician

Trane Technologies
08.2019 - 08.2021

Deliveries Associate

Home Depot
10.2017 - 08.2019

Associate

Ace Hardware
06.2017 - 10.2017

Stocker

Menards
01.2017 - 06.2017

Driver Helper

UPS
11.2016 - 01.2017

No Degree - HVAC Installation And Repair

National Technical Institute

Diploma -

Hobart High School

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Ian Flood