Summary
Overview
Work History
Education
Skills
Timeline
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Ian Francis

Kansas City,KS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Sales Advisor

OfficeMax
02.2023 - 02.2024
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Developed long-lasting client relationships by providing exceptional customer service.
  • Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Hardware Sales Associate

The Home Depot
04.2022 - 07.2022
  • Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
  • Collaborated with team members to ensure a seamless sales process and high levels of customer service at all times.
  • Offered expert advice on proper tool usage and safety precautions when necessary, empowering customers to use their purchases confidently.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

High School Diploma -

Northwood High School
Shreveport, LA
07.2020

Skills

  • Promotional Understanding
  • Product Demonstrations
  • Brand Awareness
  • Objection Handling
  • Customer Service Experience
  • Team collaboration
  • Product knowledge
  • Problem-solving
  • Adaptability

Timeline

Sales Advisor

OfficeMax
02.2023 - 02.2024

Hardware Sales Associate

The Home Depot
04.2022 - 07.2022

High School Diploma -

Northwood High School

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Ian Francis