Ian G. Aguirre
Tempe,USA
Summary
Client-focused business professional with expertise in customer relationship management and account servicing. Proven ability in data analysis and process improvement, leading to increased productivity and revenue. Strong problem-solving skills demonstrated through enhanced client satisfaction and service delivery.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Client Service Representative
Vanguard Group
Scottsdale, Arizona
06.2025 - 11.2025
- Resolved customer complaints by coordinating with relevant departments.
- Educated clients on service features and clients investments regularly.
- Maintained customer records in the database system.
- Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills.
Business Development Intern
Integrity Express Logistics
Phoenix, AZ
05.2024 - 08.2024
- Managed client accounts for 6 logistics brokers, improving workflow and increasing productivity by 25%.
- Identified freight market trends to enhance client service strategies, boosting revenue by 15%.
- Used CRM systems to ensure accurate account information and responsive communication.
- Provided market expansion recommendations that increased customer acquisition by 15%.
Supply Chain Intern
Fastenal
Phoenix, AZ
03.2024 - 05.2024
- Maintained accurate inventory and order records, achieving $25K in cost savings.
- Implemented scheduling systems to improve service delivery times and reduce errors by 75%.
- Conducted logistics data analysis to optimize routes and cut transportation costs.
Commercial Real Estate Intern
Project Destined (CBRE)
Phoenix, AZ
09.2023 - 12.2023
- Trained in financial modeling, market research, and client presentation skills (60+ hours).
- Collaborated on a mixed-use asset project, providing client-ready investment materials.
- Delivered professional presentations to investors, highlighting project value and ROI.
Sales Representative
Eco-Shield Pest Solutions
Dallas, TX
05.2023 - 08.2023
- Delivered exceptional customer service to homeowners, generating $100K+ in contracts.
- Expanded market share in Dallas territory through consistent client engagement.
- Achieved high weekend appointment conversion rates by focusing on customer needs.
Education
Bachelor of Arts - Business Law, Real Estate
W. P. Carey School of Business, Arizona State University
Tempe, AZ05.2025
Skills
- Microsoft Office proficiency
- Google Workspace expertise
- CRM tools utilization
- Data analysis skills
- Financial modeling techniques
- Account management capabilities
- Relationship building strategies
- Problem resolution skills
- Negotiation tactics
Websites
Leadership And Campus Involvement
- Sun Devil Stock Exchange (Club Member), Arizona State University, 08/23, Present, Participated in portfolio simulation competitions, improving team performance by 25%., Led market discussions and provided peer guidance on investment strategies.
- Pre-Law Association (Club Member), Arizona State University, 08/23, Present, Organized events and improved club participation by 50% through strategic outreach., Engaged in professional development through LSAT prep and law seminars.
Certification
SIE (Securities Industry Essential)
Timeline
Client Service Representative
Vanguard Group
06.2025 - 11.2025
Business Development Intern
Integrity Express Logistics
05.2024 - 08.2024
Supply Chain Intern
Fastenal
03.2024 - 05.2024
Commercial Real Estate Intern
Project Destined (CBRE)
09.2023 - 12.2023
Sales Representative
Eco-Shield Pest Solutions
05.2023 - 08.2023
Bachelor of Arts - Business Law, Real Estate
W. P. Carey School of Business, Arizona State University