Hard working, dedicated, reliable professional who has never shied away from an honest day's work or a dirty dank crawlspace to bring the best possible result to the client. I've held a variety of different positions through various professional fields, and I am looking for the right position that allows me to support my family comfortably and provide a valued outcome to the people I serve.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Residential Energy Auditor and Quality Control
Champlain Valley Weatherization Services/ CVOEO
03.2016 - Current
Collaborated closely with multidisciplinary sub-contractors and installation teams to develop holistic, safe and appropriate energy-saving solutions for clients. Also following up to ensure adherence to scope specifications and quality standards.
Enhanced energy efficiency by conducting comprehensive audits and identifying improvement opportunities.
Generated detailed reports outlining audit findings, recommended improvements, and estimated cost savings for client review.
Evaluated the effectiveness of implemented solutions through post-project monitoring and verification activities, ensuring long-term success in meeting energy goals.
Demonstrated creative and efficient use of software tools, analytical methods and computer models to develop solutions.
Utilized advanced diagnostic tools such as blower doors, infrared cameras and combustion analyzers to accurately assess building envelope and combustion appliance performance.
Develop project work scope/ design and budget that both meets clients needs and satisfies state and federal requirements
Maintain clear lines of communication with the client throughout the project to ensure a smooth, satisfactory and effected project.
National Certified Medical Assistant
North Western Medical Center
01.2011 - 06.2020
Improved patient care by efficiently managing medical records and maintaining accurate documentation.
Supported clinical quality improvement efforts through diligent monitoring of vital signs during patient visits.
Increased patient satisfaction with compassionate bedside manner and effective communication skills.
Streamlined office operations by managing inventory, ordering supplies, and maintaining organized workspaces for optimal performance.
Provided exceptional customer service at the front desk – registering new patients, updating existing records and addressing inquiries.
Contributed to team success with strong collaboration skills, assisting colleagues in various tasks when needed.
Expedited processing of lab results by collecting specimens promptly and accurately following proper protocols.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Completed EKGs and other tests based on patient presentation in office.
Oriented and trained new staff on proper procedures and policies.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Residential Counselor
Advocacy and Resource Center
05.2008 - 01.2011
Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
Monitored and documented client progress toward meeting goals and objectives.
Developed and maintained relationships with community resources to provide additional support services.
Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
Provided guidance to new Residential Counselors during their onboarding process, supporting successful integration into the team environment.
Education
No Degree - Anthropology
SUNY College At Plattsburgh
Plattsburgh, NY
No Degree -
Community College of Vermont
St. Albans, VT
High School Diploma -
Chateaugay Central School
Chateaugay, NY
06-1999
Skills
I am computer literate having work with electronic medical records systems, energy modeling software, Microsoft programs and such
Adept at Building Inspection, data analysis and problem solving
Solid people person capable of connecting with clients and co-workers and good at building rapport
Detail oriented and thorough in all aspects of my work
Certification
Building Performance Institute- Building Analyst Technical
Building Performance Institute- Building Analyst Professional
Building Performance Institute- Residential Energy Auditor
Building Performance Institute- Quality Control Inspector
Timeline
Residential Energy Auditor and Quality Control
Champlain Valley Weatherization Services/ CVOEO
03.2016 - Current
National Certified Medical Assistant
North Western Medical Center
01.2011 - 06.2020
Residential Counselor
Advocacy and Resource Center
05.2008 - 01.2011
Building Performance Institute- Building Analyst Technical
Building Performance Institute- Building Analyst Professional
Building Performance Institute- Residential Energy Auditor
Building Performance Institute- Quality Control Inspector
No Degree - Anthropology
SUNY College At Plattsburgh
No Degree -
Community College of Vermont
High School Diploma -
Chateaugay Central School
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