Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

IAN GREGORY

North Chesterfield,US

Summary

Dedicated team player with a strong work ethic and an open communication style who is committed to meeting all preparation and service needs. Reliable employee with well rounded skill set. Offering excellent communication and good judgment. My passion and main goal has always been to work in the healthcare field. I'm looking for an entry level Job that will give the necessary skills and knowledge of one day achieving my goal of becoming an anesthesiologist.

Overview

9
9
years of professional experience

Work History

Medical Scribe

Scribe America
02.2023 - Current
  • Accompanied physicians through day in fast-paced, stressful environments.
  • Documented complete information about examinations, treatment plans, lab results and other details directly into charts.
  • Charted patient encounters by recording information such as diagnosis, treatments and prescriptions.
  • Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar and spelling.
  • Submitted orders for additional tests and examinations.
  • Implemented new coding procedures that reduced mistakes and simplified processes.
  • Stayed on top of current patient loads to facilitate efficient and organized workflow.

Restaurant Theatre Manager

AMC DINE-IN Midlothian 10
10.2019 - 01.2023
  • Reduced restaurant's annual food and labor costs by 5% through proper budgeting, scheduling, and inventory management
  • Worked with managers to coordinate kitchen stations in order to reduce customer wait times
  • Cleaned areas on a regular basis to ensure sanitary and safety standards, as well as to improve service flow
  • Was in charge of scheduling and receiving food and beverage deliveries while staying within food cost and budget
  • Wrote operational reports and analyses, as well as making recommendations to address both positive and negative trends
  • Kept track of employee attendance and punctuality, quickly addressing repeat issues to avoid long-term habits
  • Promoted positive customer experience through day-to-day supervision and management of theatre facility.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Supervisor

AMC DINE-IN Midlothian 10
05.2017 - 10.2019
  • Provided professional, friendly, and engaging service on a consistent basis
  • Investigated equipment failures using a variety of troubleshooting techniques
  • Was in charge of training new employees
  • Ensures high-quality service by establishing and enforcing company policies
  • Advised employees on how to review and reconcile daily transactions.

Crew Lead

AMC DINE-IN Midlothian 10
06.2016 - 05.2017
  • Ensured all theater's were cleaned in a timely manner
  • Professional Summary
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Monitored team members to verify work quality and address concerns.

Usher

AMC DINE-IN Midlothian 10
06.2015 - 03.2016
  • Assisted patrons with seating by giving directions and lighting paths.
  • Directed ticket holders to seats and facility locations.
  • Sold admission, processed payments and issued tickets.

Education

Bachelor of Science - Chemistry

Virginia Commonwealth University
Richmond, VA
12.2022

Associate of Science - Chemistry

John Tyler Community College
Chester, VA
06.2019

Advanced Diploma -

James River High School
Midlothian, VA
06.2017

Skills

  • Business Leadership
  • Program Optimization
  • Capacity Management
  • Sales Tracking
  • Positive Attitude
  • Front of House Management
  • Staffing and Sales Reporting
  • Employee Performance Evaluations
  • Clinical Assistance
  • Records Organization
  • Patient History Expertise
  • Paperwork Processing
  • Order Processing

References

1) Dr Shane McGowan, Orthopedic Spine Surgeon OrthoVirginia, 613-793-9275

2) Caleb Brooks, Senior Manager AMC Dine In Midlothian 10, 804-909-4954

3) Clay Schilling, US National Guard, 804-625-8400

Timeline

Medical Scribe

Scribe America
02.2023 - Current

Restaurant Theatre Manager

AMC DINE-IN Midlothian 10
10.2019 - 01.2023

Supervisor

AMC DINE-IN Midlothian 10
05.2017 - 10.2019

Crew Lead

AMC DINE-IN Midlothian 10
06.2016 - 05.2017

Usher

AMC DINE-IN Midlothian 10
06.2015 - 03.2016

Bachelor of Science - Chemistry

Virginia Commonwealth University

Associate of Science - Chemistry

John Tyler Community College

Advanced Diploma -

James River High School

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