Ian Heath
Fort Wayne,IN
Summary
Disciplined and driven sales associate with experience in customer service, inventory management, online sales, and teamwork. Demonstrated grit and mental fortitude as a 4-year college wrestler. Bolstered sales and marketing skills through a lifelong sneaker-selling business.
Overview
2
2
years of professional experience
Work History
Valet Driver
PMC
Indianapolis , Indiana
2024.02 - Current
- Assisted disabled patrons with entering and exiting their vehicles if necessary.
- Provided directions to local attractions or businesses upon request from customers.
- Greeted customers upon arrival and provided parking instructions.
- Provided assistance with jump starts or flat tires when requested by patrons.
- Organized transportation for customers who had difficulty walking long distances or carrying heavy loads.
- Validated customer tickets, collected fees, and issued change as needed.
- Responded promptly to customer inquiries regarding services offered or rates charged.
- Maintained a clean work environment throughout the day by sweeping debris from walkways and driveways.
- Maintained accurate records of vehicles parked in designated areas.
- Kept track of keys for each car parked in the lot, ensuring their safe return to owners when they retrieved their vehicle.
Sales and Production Intern
Ambassador supply
Wanatah , IN
2023.05 - 2024.08
- Built roof, floor, and wall trusses to be sold to customers.
- Worked with the inventory management team to track board footage on hand.
- Assisted sales team in measuring square footage off of blueprints to produce estimates for customers.
- Completed training for Mitek design software.
Supply Chain Associate
Fastenal Company
Indianapolis , IN
2022.05 - 2023.02
- Collaborated with other store locations to move inventory to locations with a necessity for certain SKUs.
- Monitored inventory in our store through cycle counts and system searches.
- Worked on a team that reshelved the entire warehouse to improve inventory flow at our location and make parts easier to find.
- Customer service work, both on the phone and in person, behind the cash register.
- Delivered packages to customers around Indianapolis.
- Collaborated with UPS to ship packages to customers.
Education
Bachelor of Arts - Marketing
Marian University
Indianapolis, IN2025-05
Bachelor of Arts - Supply Chain Logistics And Management
Marian University
Indianapolis, IN2025-05
High School Diploma -
Leo Junior/Senior High School
Leo-cedarville, IN2021-05
Skills
- Excellent customer service
- Effective problem solving
- Time Management
- Team Collaboration
- Conflict Mediation
- Goal Oriented
Affiliations
- Worked on a business acquisition team during a competitive business class at Marian University. Was part of a team that presented different acquisition options to representatives from Elanco.
- Wrestled for four years at Marian University.
- Bought, sold, and traded rare sneakers in person and on social media for more than 10 years.
Timeline
Valet Driver
PMC
2024.02 - Current
Sales and Production Intern
Ambassador supply
2023.05 - 2024.08
Supply Chain Associate
Fastenal Company
2022.05 - 2023.02
Bachelor of Arts - Marketing
Marian University
Bachelor of Arts - Supply Chain Logistics And Management
Marian University
High School Diploma -
Leo Junior/Senior High School
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