Ian Henery
Madison,WI
Overview
7
7
years of professional experience
Work History
Sales Associate
Trek Bicycle - Madison West
06.2023 - 12.2023
- Guided customer interactions with a focus on increasing customer satisfaction and sales efficiency
Inventory DRI/Service Assistant
Trek Bicycle
05.2022 - 05.2023
- Improved sales efficiency and reduced shrink by managing product stock
- Maintained strong communication between associates and customers to exceed needs and expectations of each
- Monitored intake and sales of products to refine selection with a customer focus
Sales Manager
David’s World Cycle
05.2017 - 05.2022
- Oversaw sales team with the goal of increased employee cooperation and customer interaction
- Maintained strong customer relations by promoting efficient client satisfaction through coaching and team-building exercises.
Education
Master of Science - Environmental Conservation
University of Wisconsin - Madison
Madison, WI06.2024
Bachelor of Science -
University of Central Florida
Orlando, FL04.2022
Associate of Arts - General Education
Seminole State College
Orlando, FL04.2019
Timeline
Sales Associate
Trek Bicycle - Madison West
06.2023 - 12.2023
Inventory DRI/Service Assistant
Trek Bicycle
05.2022 - 05.2023
Sales Manager
David’s World Cycle
05.2017 - 05.2022
Master of Science - Environmental Conservation
University of Wisconsin - Madison
Bachelor of Science -
University of Central Florida
Associate of Arts - General Education
Seminole State College