Ian Henry
Saint Albans,MO
Summary
Dynamic operations and business leader with a robust background in scaling teams and driving business growth while enhancing processes, profitability, and talent development. Demonstrated success in accelerating revenue growth, establishing standard operating procedures, and optimizing daily operations to foster high-performing teams. Over 12 years of elite-level coaching and leadership experience utilized to cultivate a strong organizational culture, nurture talent, and achieve measurable outcomes. Committed to delivering strategic solutions that align with business objectives and propel sustained success.
Overview
17
17
years of professional experience
Work History
General Manager - Home Service Operations
CleanPro STL
11.2023 - Current
- Oversaw daily operations and team management across multiple programs, scaling revenue from $1M → $1.5M in 2 years, projected $1.75–$2M next year.
- Designed and implemented SOPs to standardize operations, ensure consistent quality, and improve efficiency.
- Recruited, trained, and developed high-performing teams, building a pipeline of talent to meet organizational objectives.
- Managed commercial sales, invoicing, and budgeting for multiple programs.
- Developed and executed marketing and social media strategies to drive engagement and program growth.
- Implemented data-driven metrics for performance tracking, profitability per team member, and operational decision-making.
- Project-managed large-scale programs and events, coordinating multiple stakeholders, timelines, and budgets.
Director / Assistant Coach – NCAA D1 Programs
Lindenwood, SIUE, Central Arkansas, Evansville
03.2011 - 11.2023
- Led recruitment, staff training, and performance optimization across multiple teams and programs.
- Developed systems for talent development, operational efficiency, and compliance management.
- Managed budgets, logistics, travel, and event operations for teams and camps.
- Implemented marketing and social media plans to enhance visibility, engagement, and revenue generation.
- Built high-performing teams, producing award-winning talent and measurable performance results.
Youth Technical Director / Director of Coaching
LouFusz, Saint Louis FC
03.2009 - 07.2023
- Developed and implemented structured training programs for 3,500+ youth participants.
- Managed operations of camps, tournaments, and technical programs, including revenue generation and marketing.
- Oversaw multiple teams and coaches, building consistent standards and performance metrics.
- Designed and managed operational workflows, schedules, and development pipelines.
Education
B.A. - Sports Management
Missouri Baptist University
St. Louis, MO05.2011
USSF National B Coaching License -
United States Soccer Federation
Dallas, TX07.2022
Skills
- Operations & General Management
- Business Growth & Profitability Analysis
- Staff Recruitment, Training & Performance
- SOP Development & Process Optimization
- Commercial Sales & Customer Retention
- Marketing & Social Media Strategy
- Multi-team & Multi-site Leadership
- Project & Program Management
Timeline
General Manager - Home Service Operations
CleanPro STL
11.2023 - Current
Director / Assistant Coach – NCAA D1 Programs
Lindenwood, SIUE, Central Arkansas, Evansville
03.2011 - 11.2023
Youth Technical Director / Director of Coaching
LouFusz, Saint Louis FC
03.2009 - 07.2023
B.A. - Sports Management
Missouri Baptist University
USSF National B Coaching License -
United States Soccer Federation
Key Highlights
- Scaled operations and revenue from $1M → $1.5M → projected $1.75–$2M in 2026
- Built SOPs, hiring/training systems, and performance metrics for multi-team operations.
- Experienced in commercial sales, marketing, and customer engagement.
- Track record of developing high-performing individuals and teams.
- Turning underperforming programs into nationally ranked ones.
Professional References
Available on Request