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Dynamic customer service professional with a proven track record at ACE Home Services, excelling in cross-selling and upselling. Adept at utilizing CRM software to enhance customer relations and consistently exceed sales targets. Known for strong problem-solving abilities and a goal-oriented mindset, fostering long-term client loyalty through exceptional service.

A dynamic and driven leader, I have developed strong skills in finance, business, leadership, and community engagement through diverse experiences in student organizations, academic pursuits, and service initiatives. As the founder and leader of a finance-focused club, I have fostered financial literacy and teamwork, while my success in competitive business events has strengthened my public speaking and strategic thinking. My passion for mathematics and problem-solving has shaped my analytical abilities, and my involvement in athletics and employment has reinforced discipline and responsibility. Beyond school, my leadership roles in community service and mentorship programs have allowed me to make a meaningful impact, particularly in youth development. Through these experiences, I have honed critical thinking, adaptability, and a commitment to service, preparing me for a future in business, finance, and law while striving to lead and inspire others.

Dedicated and adaptable professional with a strong background in child supervision, academic tutoring, and customer-facing roles. Skilled in managing classrooms, supporting diverse learning needs, and maintaining structure in high-energy environments. Experienced in building rapport with students of various ages, promoting a positive and respectful learning environment, and following established lesson plans while keeping students engaged. Known for reliability, patience, and clear communication, with a natural ability to lead, de-escalate conflict, and maintain order. Passionate about supporting students' growth and ensuring a smooth transition in the teacher’s absence.

To obtain a full-time position as a Residence Hall Director in the city of Normal, Alabama that will let me utilize my skill sets to maximize the business goals of Alabama A&M University.

Ian Hisel

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Bachelor - Electrical Engineering

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Bachelor - Electrical Engineering

High School Diploma - N/A

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