Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Playing and hosting Pokémon events
Languages
Timeline
Generic

Ian Johnson

Tacoma,WA

Summary

Experienced retail professional offering over 12 years handling fast-paced environments and customer service. As a grocery clerk I learned the value of physical tenacity and grit; being a sales rep strengthened my networking, problem solving, planning, conflict resolution, and charisma. An education in political science and Spanish studies has further broadened my perspectives and boosted my confidence to tackle any conversation with nuance and an open mind. Looking for an opportunity to grow with a successful company.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Fragrance Consultant

Self Employed
10.2023 - Current

Side hobby turned side hustle. People pay me to show them world-class fragrances and secure their favorites at the best prices available online.

Merchandising Specialist

Mondelez International
10.2013 - 10.2023
  • Consistently maintained product inventory for various high-volume chains through precise ordering and knowledge of product flow.
  • Established reputation as a top sales coordinator and merchandiser.
  • Expertly assembled store planner displays as well as extra promotional displays (pictures available).
  • Coordinated with logistics to solve delivery issues and provide top tier service to our clients.
  • Built strong rapport with store personnel and managers for over a decade.
  • Analyzed customer feedback to identify areas for improvement, implementing changes that led to increased satisfaction levels among existing clients.
  • Provided comprehensive product training to new team members, ensuring they were well-equipped to meet their performance goals.

Grocery Store Clerk

Fred Meyer
03.2011 - 09.2013
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers in locating items, contributing to a positive shopping experience.
  • Collaborated with fellow team members to complete daily tasks efficiently and effectively.
  • Helped in various departments, from front end operations, to meat & seafood, dairy, deli, produce, and freight stocking.

Education

Bachelor of Arts - Political Science

Gonzaga University
Spokane, WA
05.2025

Associate of Arts -

Tacoma Community College
Tacoma, WA
05.2019

Skills

  • -General retail knowledge and experience
  • -Customer service expert
  • -Certified Pokémon professor and event organizer
  • -Ability to teach and host Pokémon events
  • -Track record of punctuality and dependability
  • -Creative thinking
  • -Excellent written and verbal communication
  • -Engaging with diverse customers

Affiliations

  • Phi Theta Kappa Honor Society
  • Play! Pokémon Event Staff

Certification

Pokémon Professor (basic)

Pokémon Event Organizer (basic)

Playing and hosting Pokémon events

I assist at local game stores to host Pokémon standard league or judge other events. Have also worked at an official Play! Pokémon Play Lab in Seattle. 

Languages

Spanish
Professional Working

Timeline

Fragrance Consultant

Self Employed
10.2023 - Current

Merchandising Specialist

Mondelez International
10.2013 - 10.2023

Grocery Store Clerk

Fred Meyer
03.2011 - 09.2013

Bachelor of Arts - Political Science

Gonzaga University

Associate of Arts -

Tacoma Community College
Ian Johnson