Accomplished UX/UI Product Designer with a proven track record at KBX, enhancing user satisfaction and accessibility through expert application of the design process. Advocated for user-centric product approach to product development, leading to significant improvements in digital experiences. Skilled in Figma, usability testing, and fostering positive stakeholder relationships, consistently delivering tailored solutions that exceed business objectives.
Hi, I’m
Ian Grogan
Easley,SC
Summary
Overview
6
years of professional experience
Work History
KBXRemote
UX/UI Product Designer
10.2022 - 02.2025
Job overview
- Implemented the design process start to finish (define, research, analyze, design, test, and iterate, ensuring product teams' efforts were efficient and effective for their users while working agile.
- Collaborated with product managers to define requirements and envision product design strategies that aligned with business goals.
- Participated in design review meetings to brainstorm new UX developments through collaborative thinking.
- Presented design concepts to executive leadership, effectively communicating rationale behind decisions and advocating for user-centric approaches.
- Conducted thorough user research through interviews, surveys, and usability tests, identifying key pain points and opportunities for improvement, leading to development of more user-centric products.
- Created detailed wireframes and prototypes to guide product development teams in building high-quality applications.
- Incorporated feedback from stakeholders throughout the design process, resulting in tailored solutions that met business requirements.
- Applied both qualitative and quantitative analysis techniques to continuously improve end-user experiences.
- Managed cohesive designs across three products, adhering to company branded design system and patterns.
- Championed accessibility standards within the organization, resulting in more inclusive digital experiences for all users.
- Fostered positive relations with users, increasing user’s trust and confidence in product development teams.
Logisticus GroupGreenville, SC
Lead Systems Analyst
04.2019 - 10.2022
Job overview
- Directed UI/UX design strategy for various transportation web applications.
- Established quarterly and yearly goals for operations teams that aligned with business objectives.
- Led team through design and development of new product applications to expand business offerings to new user base.
- Worked directly with end users to gather requirements and set vision for the products, as well as establish end goal expectations.
- Gathered and utilized user feedback to drive team priorities and actions resulting in improvements to the applications in areas that users valued most.
- Championed continuous improvement initiatives, proactively seeking opportunities to enhance systems performance and user satisfaction.
- Fostered positive company relations and client satisfaction through written and verbal communications.
Education
Clemson UniversityClemson, SC
Bachelor Of Economics
05.2019
University Overview
Skills
- User experience design
- User interface design
- User research
- Wireframing and prototyping
- Usability testing
- Defining design systems
- Figma proficiency
- Persona creation
- User journey mapping
- User empathy
- Agile methodology
- Accessibility minded
- Responsive design
- Attention to detail
- Clear communicator
- Team oriented
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceCompany CultureHealthcare benefits401k matchCareer advancementPaid time offTimeline
UX/UI Product Designer
KBX
10.2022 - 02.2025
Lead Systems Analyst
Logisticus Group
04.2019 - 10.2022
Clemson University
Bachelor Of Economics
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