Ian Little
San Ramon,CA
Summary
Proven Server at Zachary's Pizza, adept in POS operation and delivering exceptional customer service. Trained new staff, ensuring seamless service delivery. Excelled in maintaining a professional demeanor, enhancing patron satisfaction. Skilled in safety management and efficient in handling financial transactions, consistently meeting deadlines.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Zachary's Pizza
Pleasanton, CA
06.2024 - Current
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Checked food before serving it to customers.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Served food and beverages to patrons and confirmed complete orders.
- Trained new employees to perform duties.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Operated POS terminals to input orders, split bills and calculate totals.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Maintained records of transactions made during shift as required by law or company policy.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
High School Diploma -
California High School
San Ramon, CA06-2022
Some College (No Degree) -
Arizona State University
Tempe, AZSkills
- Hand and power tools
- Tire services
- Brake systems
- Safety management
- Order delivery practices
- Check payment processing
- POS operation
- Customer Service
Certification
- RBS certification completed on 08/03/24
Accomplishments
- Eagle Scout in BSA
Timeline
Server
Zachary's Pizza
06.2024 - Current
High School Diploma -
California High School
Some College (No Degree) -
Arizona State University
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