Summary
Overview
Work History
Education
Skills
Certification
Careertrack
References
Careersnapshots
Timeline
Generic

Ian McCoy

Red Bay,AL

Summary

Network professional with thorough background in managing and optimizing network systems for large-scale operations. Known for strong analytical skills and ability to implement robust network solutions, ensuring seamless connectivity and security. Collaborative team player focused on achieving organizational goals and adapting to dynamic project requirements.

Overview

25
25
years of professional experience
7
7

Certifications

Work History

Senior Network Technician

Active Duty for Mississippi National Guard
10.2014 - Current
  • Championed ongoing staff training initiatives to maintain high levels of technical proficiency within the department, fostering a culture of continuous learning and improvement.
  • Spearheaded training initiatives for over 300 subordinate personnel to enhance their technical skills and knowledge organizing detailed classes and practical exercises
  • Led team of junior technicians in maintaining, troubleshooting, and repairing complex network systems, enhancing overall department knowledge and capabilities.
  • Installed, configured, tested and maintained operating systems, application software, and system management tools.
  • Improved network efficiency by designing and implementing infrastructure upgrades.
  • Fostered a positive work environment by promoting teamwork, supporting professional development opportunities, and encouraging open communication among staff members.
  • Streamlined IT processes by developing and implementing standard operating procedures for consistent performance across departments.
  • Provided expert guidance in selecting appropriate technology solutions tailored to meet specific business objectives.

Field Service Representative and Instructor III

General Dynamics C4 Systems
02.2008 - 09.2014
  • Lead instructor on proprietary tactical networking systems to give Marines digital functionality in tactical environments and encapsulate traffic that provided Classified (Secret) and Unclassified services
  • Supported 2nd Marine Division providing technical expertise and experience throughout Iraq
  • Integrated sheltered mobile network systems with digital tech controller vans providing secure voice communications through multiplexers as well as Call Manager Express and Cisco Unified Call Managers
  • Ensured safety compliance in all field activities, adhering to company guidelines and industry regulations.
  • Developed lasting relationships with clients through excellent communication and professionalism.
  • Improved team performance through regular feedback and performance evaluations.
  • Increased overall productivity, implementing comprehensive training programs for new hires.
  • Assisted engineering teams in refining product designs based on observations from field installations or servicing experiences.

Network and IT Manager

2d Bn 6th Marines
02.2000 - 02.2008
  • Replicated all primary domain controllers and Exchange servers from Camp Lejeune to the USS Wasp with 100% success
  • Adapted and learned multiple skills to enhance productivity and ability of tactical networks such as fiber optics, switchboards and secure telephony
  • Integrated with coalition forces in Iraq to increase uptime and quality of service by extending fiber networks and new trunks over copper
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
  • Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
  • Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
  • Promoted collaboration between cross-functional teams by integrating disparate systems into unified platforms for improved communication and workflow efficiency.
  • Coordinated IT operations activities to deliver smooth flow of daily business needs.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.

Education

Associate of Arts - Business Administration

American InterContinental University
Schaumburg, IL
09.2025

Skills

  • Network design
  • Routing protocols
  • Network security
  • VoIP systems
  • Disaster recovery
  • Performance optimization
  • Wide-area networks
  • Firewall configuration
  • Network monitoring
  • Networking hardware installation
  • Network engineering
  • Regulatory policy enforcement

Certification

  • CCNP Enterprise Networking with Advanced Routing and Infrastructure, 11/01/24
  • COMPTIA Security +, 11/01/24
  • Interconnecting Cisco Networking Devices Part 1 (ICND1), 04/01/14
  • Cisco Certified Network Associate, 05/01/14
  • Cisco Certified Network Associate - Voice, 06/01/14
  • Cisco Certified Network Associate - Security, 06/01/14
  • ITIL Foundation: Version 4, 10/01/23

Careertrack

  • Brigade Signal Officer and Network Technician, Mississippi National Guard, 10/01/14, Present, Established hundreds of unique networks for training and combat support., Improved the system that records and submit deficiencies to streamline maintenance and restore functionality., Led Network Operations abroad to manage and monitor tactical networks working hand in hand with the Regional Hub Node, Regional Satellite Support Centers and Southwest Asia Cyber Center preventing adversarial penetration from DPRK origins., Partnered with National Guard Bureau to test and validate the JWARN system for real time precise monitoring of nuclear, biological or chemical threats combine with live fire and maneuver training., Senior Network Management Technician of the state.
  • Field Service Representative and Instructor, General Dynamics C4 Systems, 02/01/08, 09/30/14, Lead instructor on proprietary tactical networking systems to give Marines digital functionality in tactical environments and encapsulate traffic that provided Classified (Secret) and Unclassified services., Supported 2nd Marine Division providing technical expertise and experience throughout Iraq., Integrated sheltered mobile network systems with digital tech controller vans providing secure voice communications through multiplexers as well as Call Manager Express and Cisco Unified Call Managers.
  • Network and IT Manager, 2d Bn 6th Marines, 02/01/00, 02/01/08, Replicated all primary domain controllers and Exchange servers from Camp Lejeune to the USS Wasp with 100% success., Adapted and learned multiple skills to enhance productivity and ability of tactical networks such as fiber optics, switchboards and secure telephony., Integrated with coalition forces in Iraq to increase uptime and quality of service by extending fiber networks and new trunks over copper.

References

  • Warrant Officer Cameron Lamar, 155 ABCT HHC, Colleague, Cameron.t.lamar.mil@army.mil, (706) 814-2232, 2020-present
  • LTC Dennis Bittle, 2-114 FA Commander, Supervisor, Dennis.r.bittle.mil@mail.mil, (662) 209-4846, 2018-present
  • LTC Kevin Grace, RTI Operations Officer, Colleague, Kevin.w.grace.mil@army.mil, (662) 687-3967, 2016-present

Careersnapshots

  • Detected and deterred all hostile threats and penetration from adversarial forces in foreign tactical environments.
  • Successfully established secure, tactical, wide area networks via satellites and high capacity radios to increase the functionality and lethality of an armored brigade combat team across multiple countries.
  • Lead teams and coordinated to upgrade and improve the communications posture of the unit. Accounted for and maintained over $20 million of equipment with zero losses.
  • Introduced the Global Agile Integrated Transport (GAIT) to the Mississippi National Guard and 40 Infantry division to manage and support systems remotely across multiple states.
  • Wrote policy to protect the operational integrity of hundreds of FBCB2 systems which saves the state approximately $4.2 million annually in replacement and repair costs.
  • Delivered Value to the Resolute Signal Support Group implementing $70M in IT changes.

Timeline

Senior Network Technician

Active Duty for Mississippi National Guard
10.2014 - Current

Field Service Representative and Instructor III

General Dynamics C4 Systems
02.2008 - 09.2014

Network and IT Manager

2d Bn 6th Marines
02.2000 - 02.2008

Associate of Arts - Business Administration

American InterContinental University
Ian McCoy