Ian Metzler
Midland,MI
Overview
2
2
years of professional experience
Work History
Store Associate
CVS Pharmacy
05.2024 - 08.2024
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Maintained tidy and organized store to comply with cleanliness standards.
- Participated in training sessions to stay updated on product information and company policies.
SHARE Program Counselor
Salvation Army
06.2022 - 08.2023
- Increased participant satisfaction through tailored support and guidance in various program aspects.
- Provided ongoing support to colleagues through mentorship and training opportunities.
- Assisted in the development of program policies and procedures, contributing to overall improvements in service delivery.
- Managed caseloads effectively, ensuring timely follow-ups with clients to assess ongoing needs.
Security Guard
STT Security
07.2023 - 07.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Education
Chemical Engineering B.S. - Chemical Engineering
Pennsylvania State University
University Park, PA05-2026
High School Diploma -
H.H. Dow High School
Midland, Michigan05-2022
Skills
- Process optimization
- Chemical analysis
- Thermodynamics principles
- Data interpretation
Objective
To obtain practical experience in chemical engineering and apply problem solving skills.
Accomplishments
- H.H. Dow High School — Magna Cum Laude
- Honor Roll
- National Honor Society
- Brent L. Romain Soccer Scholarship for
- “showing respect for others, positive attitude, integrity, academic excellence, unselfishness, and eagerness to be a team player”
- BSA Life Scout
Leadership and Involvement
- THON Volunteer (Fundraiser for Children's Cancer)
- Member of Phi Kappa Theta Fraternity
- PSU Intramural Soccer
- BSA Life Scout
Timeline
Store Associate
CVS Pharmacy
05.2024 - 08.2024
Security Guard
STT Security
07.2023 - 07.2023
SHARE Program Counselor
Salvation Army
06.2022 - 08.2023
Chemical Engineering B.S. - Chemical Engineering
Pennsylvania State University
High School Diploma -
H.H. Dow High School