Ian Michael

• Created inviting environment for customers by maintaining store organization and cleanliness.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Developed strong rapport with customers and created positive impression of business.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Prioritized helping customers over completing other routine tasks in store.
• Built customer loyalty and retention by delivering excellent shopping experiences.

• Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
• Developed and maintained professional relations between customer, store personnel, and company.
• Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
• Served customers promptly by smoothly collecting and delivering high volume of orders.

Worked in all weather conditions

Managed my time and effectively returned shopping carts to the store

• Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
• Kept work area clean, dry, and free of debris to prevent incidents and accidents.
• Followed supervisor instructions to complete tasks on time.
• Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.

• Executed sandwich artistry duties with very low occurrence of errors.
• Greeted guests, promoted specials, and took orders.
• Trained team members to prepare sandwiches and other items according to instructions.
• Operated manual and electric appliances to peel, slice, and trim food.