Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Ian Montague

CEDARBURG

Summary

Knowledgeable, innovative young entrepreneur with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrates strength in cash handling, communication skill, creative thinking, and is dedicated to his craft.

Overview

6
6
years of professional experience

Work History

Cashier

Lake Effect Surf Shop
06.2025 - Current
  • Interacted with customers at checkout, assisted customers in checking out and maintained (opened/closed) the shop
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product selections, enhancing shopping experience.
  • Maintained accurate cash drawer and balanced daily sales reports into the 100's.

Cashier & Bagger

Meijer
06.2023 - 05.2025
  • Interacted with customers at checkout, assisted customers in checking out and fixed machine malfunctions
  • Maintained accurate cash drawer through diligent tracking and reconciliation.
  • Collaborated with team members to optimize checkout workflows and reduce wait times.

Team Member

Goodwill
10.2021 - 07.2022
  • Interacted with customers at checkout, put donations on shelves to further increase customer satisfaction while shopping
  • Maintained organization in sorting area, enhancing workflow and reducing potential hazards.

Employee & Garden Worker

Groth's Country Gardens
06.2020 - 08.2020
  • Watered Plants, sanitized & power washed buildings, built greenhouses, and provided customer service
  • Maintained equipment and tools, contributing to overall operational readiness and safety standards.

Customer Service

Circle B Bowling Alley
09.2019 - 03.2020
  • Operated front counter, handled payments, phones
  • Provided customer service to fix broken bowling mechanisms
  • Greeted customers and provided outstanding customer service.

Education

Bachelor Degree - Business

University of Wisconsin Milwaukee
Milwaukee, Wi
05.2027

High School Diploma -

Cedarburg High School
Cedarburg, WI
06.2023

Skills

  • Job Title: Founder & CEO
  • Company: Montaline Surfboards
  • - Started in January 2024
  • - Based out of Cedarburg, WI
  • Company mission: Our mission is reviving the ground-breaking design style pioneered by Californian, Hawaiian, & Australian surfboard shapers from the 1970s Our mission extends beyond exceptional board performance; we prioritize a fusion of cutting-edge functionality with artistic expression Which gives the surfer’s board “its own sense of style and flair” by incorporating radical airbrush designs with contemporary technology Montaline Surfboards is committed to quality and excellence, and we operate under the guiding principle of our slogan: ‘Always Radical!’
  • Tasks: Company management, Marketing & Management of social media, customer service & engagement, Inspirational thinking, graphic/art design, creating and building products (surfboards)
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Professionalism and courtesy
  • Product knowledge
  • Attention to detail
  • Entrepreneurial personality
  • Strategic thinking
  • Innovative mindset

Websites

Timeline

Cashier

Lake Effect Surf Shop
06.2025 - Current

Cashier & Bagger

Meijer
06.2023 - 05.2025

Team Member

Goodwill
10.2021 - 07.2022

Employee & Garden Worker

Groth's Country Gardens
06.2020 - 08.2020

Customer Service

Circle B Bowling Alley
09.2019 - 03.2020

Bachelor Degree - Business

University of Wisconsin Milwaukee

High School Diploma -

Cedarburg High School

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