Ian Morrissey
Oceanside,California
Summary
Motivated individual looking to provide excellent service, technical support, and device setup to customers and explaining other opportunities in Asurion home products and other products.
Overview
13
13
years of professional experience
Work History
Amazon Delivery Driver
Made It Logistics/Revival Logistics
01.2022 - 02.2024
- Ensured customers received their deliveries in a timely manner while providing excellent customer service.
Account Manager/Ecommerce Marketing Manager
H3 Sportgear
06.2019 - 09.2022
- Met with clients to review current services and expand sales opportunities while negotiating prices, terms of sales and service agreements.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Researched and identified new opportunities for product and brand development.
- Planned, implemented, and tracked sales and marketing strategies to promote brand products.
- Developed and executed branding and social media campaigns to educate target audiences on product features, benefits and values.
Ecommerce Manager
Morrissey Fabric
04.2017 - 05.2019
- Used content creation tools and digital media to design web sites.
- Incorporated e-commerce objectives in social media platform management.
- Developed relationships with influencers to grow reach of company and create wider visibility.
- Improved website visibility through development and implementation of SEO strategies.
Assistant Manager
Vans
08.2012 - 12.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
Game Master
Sony Online Entertainment
09.2010 - 11.2012
- In-Game customer support for multiple online games.
- Quality assurance tested newly developed games prior to release.
Education
No Degree - Computer Science
California State University - San Marcos
San Marcos, CAHigh School Diploma -
Rancho Buena Vista High School
Vista, CA06.2008
Skills
- 105 WPM at 100% Accuracy
- Adobe Creative Cloud Products
- Microsoft 365 Products
- Market Places/Portals
- Online Storefronts
- Advertisement Tools
- SEO
- Social Media
- Entry Level Coding Languages
- Digital Photography
- Graphic Design
- Websites Creation
Timeline
Amazon Delivery Driver
Made It Logistics/Revival Logistics
01.2022 - 02.2024
Account Manager/Ecommerce Marketing Manager
H3 Sportgear
06.2019 - 09.2022
Ecommerce Manager
Morrissey Fabric
04.2017 - 05.2019
Assistant Manager
Vans
08.2012 - 12.2016
Game Master
Sony Online Entertainment
09.2010 - 11.2012
No Degree - Computer Science
California State University - San Marcos
High School Diploma -
Rancho Buena Vista High School
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