Ian O’Malley
Tampa,FL
Summary
Warm and friendly individual that enjoys helping customers and team members dependably, and able to manage multiple priorities with a positive attitude.
Overview
4
4
years of professional experience
Work History
After-School Care Provider
Westchase Impact Martial Arts
10.2019 - 06.2020
- Provided homework assistance, resulting in better understanding of subject material and increased confidence in students.
- Created a clean, organized environment that encouraged learning by keeping materials accessible to students at all times.
- Ensured timely pick-up of children from their classrooms at dismissal time, maintaining punctuality across the program schedule.
- Provided emotional support when needed, helping students navigate through challenging personal issues while fostering resilience and coping skills development.
Customer Service Cashier
Schiller’s Architectural And Design Salvage
01.2018 - 07.2018
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of store inventory based on clients needs.
Subcontractor
A+M Handyman Co.
09.2016 - 12.2017
- Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
- Delivered high level of service to all customers and effectively resolved issues.
- Worked closely with homeowners to ascertain specifics of project.
Busser/Foodrunner
Top Golf Tampa
03.2016 - 08.2016
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
Education
Associate of Arts - Sociology
Hillsborough Community College
Tampa, FL12.2024
Skills
- Patience and Empathy
- Reliability and punctuality
- CPR training
- Safety awareness
- Customer Relations
- Computer Proficiency
- Complaint resolution
- Call Management
Timeline
After-School Care Provider
Westchase Impact Martial Arts
10.2019 - 06.2020
Customer Service Cashier
Schiller’s Architectural And Design Salvage
01.2018 - 07.2018
Subcontractor
A+M Handyman Co.
09.2016 - 12.2017
Busser/Foodrunner
Top Golf Tampa
03.2016 - 08.2016
Associate of Arts - Sociology
Hillsborough Community College
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