Ian Perez
Brownsville, TX
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level
Border Patrol Agent GL 7 position. Ready to help team achieve established goals.Overview
4
4
years of professional experience
Work History
IT Services Support Specialist /Work-Study Participant
UTRGV
05.2022 - 06.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Collaborated with staff members to guarantee students received best possible customer service.
- Assisted in planning and running special events such as orientations, conferences and fundraisers.
Soccer Instructor
Zaga Sports
08.2021 - 06.2022
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Built positive, productive training environments fostering team unity and camaraderie.
- Developed and led age- and ability-appropriate soccer training drills.
- Maintained player safety through careful practice and game supervision.
Store Protection Specialist
Ross Stores
03.2020 - 03.2021
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Conducted daily store walk-throughs to identify potential security risks.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
Cashier
Ross Stores
11.2019 - 03.2021
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
Education
BBA - Finance
University of Texas Rio Grande Valley
Brownsville12.2023
Skills
- Problem-Solving Ability
- Customer Relations
- Active Listening
- Safety Violations
- Critical Thinking
- Team Leadership
- Effective Communication
- Interpersonal Skills
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
IT Services Support Specialist /Work-Study Participant
UTRGV
05.2022 - 06.2023
Soccer Instructor
Zaga Sports
08.2021 - 06.2022
Store Protection Specialist
Ross Stores
03.2020 - 03.2021
Cashier
Ross Stores
11.2019 - 03.2021
BBA - Finance
University of Texas Rio Grande Valley
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