Ian Perry
Florence,AL
Summary
Positive, hardworking, hands-on worker with 9+ years' experience serving, bartending, and managing restaurant operations, as well as over a years' experience as a Flight Attendant, seeking an opportunity for growth and development. Dedicated to customer service and always searching for new learning opportunities.
Overview
11
11
years of professional experience
Work History
Server/Bartender
Longhorn Steakhouse
06.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Music Instructor
Red Bay High School
07.2024 - 07.2024
- Fostered inviting and comfortable learning environments for students to promote enthusiasm for instruments and commitment to practicing.
- Tutored students in musical theory principals.
- Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.
- Planned and executed targeted lesson plans to instruct on music theory, music history, and performance etiquette.
Music Instructor
Red Bay High School
07.2023 - 07.2023
- Fostered inviting and comfortable learning environments for students to promote enthusiasm for instruments and commitment to practicing.
- Tutored students in musical theory principals.
- Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.
- Planned and executed targeted lesson plans to instruct on music theory, music history, and performance etiquette.
Flight Attendant
Southwest Airlines
01.2022 - 03.2023
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Resolved passenger conflicts and medical emergencies during flights.
- Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
Server/Bartender/Assistant Manager
Outback Steakhouse
06.2014 - 12.2021
- Greet guests, escort them to their seats, and present them with menus and wine lists
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Maintain food and equipment inventories, and keep inventory records
- Schedule staff hours and assign duties
- Establish standards for personnel performance and customer service
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary
- Order and purchase equipment and supplies
- Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned
- Selected for the training team of a new store opening as both a server and bartender
Music Instructor
Danville High School
06.2017 - 07.2017
- Adapt teaching methods and instructional materials to meet students' varying needs, abilities, and interests
- Observe and evaluate students' work to determine progress and make suggestions for improvement
- Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations
- Led 11 member low brass section and entire band in music rehearsals
Education
Bachelor of Science - Music
University of North Alabama
Florence, Alabama05.2020
Skills
- Problem Resolution
- Decision Making
- Communication
- Teamwork
- Customer Service
- Scheduling
- Leadership
- Team Building
- Adaptability
- Proficient in MS Office
- Online Skills
- Eager and willing to learn new technology/software
Timeline
Music Instructor
Red Bay High School
07.2024 - 07.2024
Music Instructor
Red Bay High School
07.2023 - 07.2023
Server/Bartender
Longhorn Steakhouse
06.2023 - Current
Flight Attendant
Southwest Airlines
01.2022 - 03.2023
Music Instructor
Danville High School
06.2017 - 07.2017
Server/Bartender/Assistant Manager
Outback Steakhouse
06.2014 - 12.2021
Bachelor of Science - Music
University of North Alabama
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