Adam Barnett
Customer Service Representative
bowling green,Kentucky
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
12
12
years of professional experience
Work History
Server/Bartender
Raffertys Restaurant and Bar
07.2018 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Machine Operator
Sun Products
01.2016 - 01.2018
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Customer Service Representative
AFNI
01.2014 - 01.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Carroll County High School
Carrollton, KySkills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Good communication
- Attention to detail
- Teamwork and collaboration
- Problem-solving
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
I am married with 4 wonderful children, 3 girls (ages 21, 18 and newborn) and a boy (age 3). I am looking for remote work in order to be home for my family when needed and I have a great drive to stay on top of tasks and learn all the skills needed for a new career.
Timeline
Server/Bartender
Raffertys Restaurant and Bar
07.2018 - Current
Machine Operator
Sun Products
01.2016 - 01.2018
Customer Service Representative
AFNI
01.2014 - 01.2016
Carroll County High School
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