Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ian Pitkavish

Encino,CA

Summary

Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.

Offering excellent interpersonal skills and genuine interest in coffee industry, eager to learn and develop in fast-paced environment. Contributes to team-oriented setting and maintains high standard of cleanliness and organization. Ready to use and develop communication and customer service skills in [Desired Position] role.

Knowledgeable [Desired Position] with solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling.

Professional in coffee industry, bringing strong commitment to quality and customer satisfaction. Known for efficiently preparing and serving variety of coffee drinks, ensuring each cup meets high standards. Focused on teamwork and reliable in adapting to changing customer needs. Skills include latte art, cash handling, and customer engagement.

Overview

4
4
years of professional experience

Work History

Starbucks Barista and Front End Cashier

Ralphs Grocery
Encino, CA
01.2025 - 10.2025

I always left a smile on the face of every customer that came through. I handled even the worst situations well and professionally, and I gave 100 percent of my effort into the work I was doing.

  • Prepared high-quality beverages according to standardized recipes and customer preferences.
  • Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
  • Operated espresso machines and coffee grinders efficiently to produce consistent beverage quality.
  • Provided exceptional customer service by engaging with customers and addressing their needs promptly.

Assistant Store Key Holder

Gamestop
Aurora, IN
02.2024 - 09.2024
  • Assisted customers with product inquiries and transactions, ensuring a positive shopping experience.
  • Maintained accurate inventory levels through regular stock checks and replenishment processes.
  • Executed opening and closing procedures, safeguarding store assets and ensuring compliance with policies.
  • Fulfilled my duties to the very extent of perfection.

Closer/Cook/Cashier

Mcdonalds
Lawrenceburg, IN
01.2023 - 01.2024
  • Facilitated efficient customer service interactions, ensuring satisfaction and repeat business.
  • Managed cash handling processes, maintaining accuracy during transactions.
  • Trained new staff on operational procedures and best practices for service excellence.
  • Streamlined food preparation workflows to enhance speed and quality of service.
  • Implemented inventory management techniques to reduce waste and optimize stock levels.
  • Collaborated with team members to uphold cleanliness and safety standards in the restaurant.

Warehouse Team Member

UPS
Hebron, KY
04.2022 - 01.2023
  • Operated material handling equipment to optimize loading and unloading processes.
  • Sorted and organized packages for efficient processing and distribution.
  • Maintained accurate inventory records using warehouse management systems.
  • Collaborated with team members to ensure timely order fulfillment.
  • Trained new employees on safety protocols and operational procedures.
  • Implemented process improvements that enhanced workflow efficiency.

Cook

Arbys Resturant
Lawrenceburg, IN
11.2021 - 03.2022
  • Prepared and cooked menu items according to standardized recipes and quality standards.
  • Maintained cleanliness and organization of kitchen areas, ensuring compliance with health regulations.
  • Operated kitchen equipment safely and efficiently, demonstrating proficiency in food preparation tools.
  • Assisted in inventory management, tracking stock levels, and minimizing waste through efficient practices.
  • Trained new kitchen staff on food preparation techniques and safety protocols to enhance team performance.

Education

High School Diploma -

Rising Sun High School
Rising Sun, IN
06-2022

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Team leadership
  • Adaptive and creative
  • Order taking
  • Cash register operation

Accomplishments

  • Redesigned coffee menu for improved readability.
  • Introduced customers to specially made drinks.
  • Memorized ingredients and recipes for 7 specialty drinks.

Timeline

Starbucks Barista and Front End Cashier

Ralphs Grocery
01.2025 - 10.2025

Assistant Store Key Holder

Gamestop
02.2024 - 09.2024

Closer/Cook/Cashier

Mcdonalds
01.2023 - 01.2024

Warehouse Team Member

UPS
04.2022 - 01.2023

Cook

Arbys Resturant
11.2021 - 03.2022

High School Diploma -

Rising Sun High School
Ian Pitkavish