Ian Pittwood

• Led development of custom tool for streamlined building, testing, and managing of multiplatform product container images to reduce cognitive load of image management for product teams.
• Redesigned build pipeline for multicloud marketplace product images to improve reliability and efficiency, reducing time to deployment by up to 80%.
• Developed product helm chart and integrations for new product release to improve product administrator experience in distributed environments.

• Oversaw large scale implementations of Azure Virtual Desktop (AVD) and Atlassian software stack.
• Planned migration of legacy services from on-premises to the cloud.
• Transitioned company from email support to an online support portal.
• Coordinated Tier 2 support for users on various applications and systems.
• Implemented service health monitoring for production servers, applications, and services.
• Designed and developed automated service to port legacy database files to Microsoft SQL Server to improve data visibility for accounting and leadership teams.
• Monitored and optimized cloud resources to improve performance and reduce overhead costs.
• Collaborated with other teams to achieve SOC 2 certification.

• Monitored automated build and continuous software integration process to drive build/release failure resolution.
• Created and maintained multiple subscriptions in Azure to help transition company to cloud-based Infrastructure.
• Implemented Agile techniques to improve development team communication and efficiency.
• Analyzed and patched security gaps in company on-premises and cloud infrastructure.

Airship Project (Major Telecom Company, 3/19-3/20)

• Built prototype Airship Spyglass, a project to consume and export it data to cloud configurations, into a production application for use by the community and client.
• Designed enhancements to Airship Pegleg based on feedback from client.
• Boosted test coverage of Airship Spyglass and associated plugins to 93%.
• Implemented and tested scripted method of rotating certificates in Airship Kubernetes environment.
• Collaborated with Open Source community on Airship 2.0 Golang initiative.
• Elected as Airship Working Committee chairman.

• Built responsive and intuitive Django web applications.
• Coordinated development and launch of company website.
• Evaluated financial plan for company start up.
• Led small development team using Lean Methodology and Agile Scrum.