Ian Poulin
Barnes & Noble
Goffstown,NH
5
years of professional experience
Proven achiever with a background at Barnes & Noble, adept in organizational abilities and creative thinking. Excelled in enhancing customer engagement through innovative displays and meticulous inventory management, boosting repeat business. Skilled in cash register operation and known for exceptional attention to detail, ensuring financial accuracy and customer satisfaction. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Bookseller
3 Years 9 Months- Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
- Assisted customers in locating desired titles, resulting in repeat business and positive feedback.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Contributed to a welcoming store atmosphere by engaging with customers and sharing personal insights on various titles.
- Provided exceptional customer service through active listening, addressing concerns promptly and professionally.
Sales Associate
3 Months- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma
Paralegal Certificate - Law
Skills
Organizational abilities
Reading Comprehension
Attention to Detail
Creative Thinking
Friendly and Helpful
Customer service
Hospitality and accommodation
Teamwork and collaboration
Honest and dependable
Order management
Timeline
Bookseller
Barnes & Noble
11.2022 - CurrentRead More
Sales Associate
F.Y.E
10.2021 - 01.2022Read More
Goffstown High School
High School Diploma
Read More
Boston University
Paralegal Certificate from Law
Read More