I provided excellent customer service to patrons in a retail setting. Worked sales floor, engaged customers and delivered helpful information or recommendations. Managed in-store and phone inquiries to maximize sales and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Bookseller
Barnes & Noble
10.2023 - Current
Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
Cashier
Sam’s Club
02.2021 - 09.2022
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Promoted Sam's Club credit card and membership
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Shift Supervisor
Kentucky Fried Chicken
02.2020 - 09.2021
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Responded to and resolved customer questions and concerns.