Summary
Overview
Work History
Education
Skills
Timeline
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Regina Deptowicz

Sandusky,OH

Summary

Proactive Bookseller and Merchandise Associate with expertise in cash register operations and creating eye-catching displays. Skilled in customer service, inventory management, and cross-training, ensuring store efficiency and customer satisfaction. Known for literary knowledge, attention to detail, and fostering positive team environments. Enthusiastic retail team member maintained orderly store, keeping shelves properly labeled. Strong customer service and sales skills backed up by strong product knowledge. Friendly and engaging professional with talents in customer engagement and issue resolution. Experienced Bookseller handles cash processing procedures, balances cash drawers and prepares bank deposits. Takes inventories and stocks shelves per store schedule. Offers strong interpersonal and task prioritization skills.

Overview

3
3
years of professional experience

Work History

Bookseller

Books-A-Million
09.2021 - Current
  • Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
  • Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
  • Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
  • Maximized store efficiency by cross-training in multiple departments, allowing for seamless shift coverage and reduced downtime.
  • Assisted customers in locating desired titles, resulting in repeat business and positive feedback.
  • Assisted customers with locating books and other materials in store.
  • Maintained well-stocked inventory of books, magazines and literary merchandise for customer needs.
  • Improved overall store appearance through regular cleaning tasks and attention to detail, contributing to a positive shopping experience for customers.

Merchandise Associate

Cedar Point Amusement Park
08.2021 - Current
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Greeted, serviced, and thanked all customers.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted in the training and development of new associates, fostering a positive team environment.
  • Collaborated with store management to develop strategic plans for merchandise placement and promotion.

Merchandise Lead

Cedar Point Amusement Park
05.2022 - 10.2024
  • Resolved conflicts between employees promptly and professionally, fostering a supportive workplace culture that values open communication.
  • Provided ongoing training and development opportunities for staff members, enhancing their skills in areas such as customer service techniques, product knowledge, and merchandising best practices.
  • Increased merchandise sales by implementing strategic product placement and visually appealing displays.
  • Coordinated efficient workflow among team members by delegating tasks according to individual strengths and skillsets.
  • Managed timely replenishment of stock to ensure availability across all departments during peak hours for optimal sales potential.
  • Assisted customers in locating desired items, offering suggestions based on their preferences to drive additional sales opportunities.
  • Mentored junior team members, fostering a positive work environment and boosting productivity.

Education

Associate of Applied Science - Criminal Justice

Glendale Community College
Glendale, AZ
05.2004

Skills

  • Literary knowledge
  • Organizational abilities
  • Product Recommendations
  • Reading Comprehension
  • Store Organization
  • Honest and Dependable
  • Friendly and Helpful
  • Attention to Detail
  • Cash Register Operation
  • Customer Service
  • Customer Assistance

Timeline

Merchandise Lead

Cedar Point Amusement Park
05.2022 - 10.2024

Bookseller

Books-A-Million
09.2021 - Current

Merchandise Associate

Cedar Point Amusement Park
08.2021 - Current

Associate of Applied Science - Criminal Justice

Glendale Community College

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Regina Deptowicz