Ian Pratt

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Increased repeat business by providing exceptional customer service and building rapport with patrons.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.

• Loaded and strapped shipments into place on trucks.
• Reviewed shipping orders for accurate fulfillment.
• Assisted with unloading returned or damaged goods, ensuring accurate documentation for inventory control purposes.
• Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
• Used forklift to lift pallets and heavy items into trucks.
• Safely operated forklifts and pallet jacks, maintaining zero-accident record throughout employment.
• Maintained clean and functional warehouse space throughout 8-12 hour shifts.
• Assisted in training new hires on proper loading techniques and safety protocols.
• Reduced loading errors, ensuring that all cargo matched shipping documentation.

• Ensured kitchen cleanliness, adhering to health and safety regulations for optimal sanitary conditions.
• Practiced sanitation and safety procedures using approved disinfecting products and encouraging social distancing.
• Prioritized tasks and time to complete daily projects.
• Implemented cross-training initiatives, resulting in a more versatile workforce capable of handling various tasks as needed.
• Trained new hires in food handling and safety protocols to boost knowledge and performance.
• Maximized team productivity by expertly delegating tasks to kitchen staff.
• Controlled food costs and managed inventory.

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Maintained upbeat, positive attitude in busy, customer-focused environment.

• Unloaded arriving product stock and moved to store display areas.
• Exhibited strong time management skills by consistently completing tasks within assigned deadlines while maintaining a high level of accuracy and attention to detail.
• Enhanced food quality by ensuring proper storage techniques and maintaining cleanliness in prep areas.
• Prioritized cleanliness throughout daily activities by consistently sanitizing prep surfaces before and after each task.
• Improved store organization by efficiently restocking shelves and displays during overnight shifts.
• Increased overall store cleanliness with thorough cleaning and maintenance of aisles, shelves, and storage areas.
• Maintained regular and consistent attendance and punctuality.
• Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
• Improved customer satisfaction by consistently delivering orders on time and with accuracy.
• Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.