Ian Quintero
CVS Pharmacy
Orlando,FL
9
years of professional experience
Bilingual professional skilled in cash handling and employee training. Known for enhancing customer experience by effectively resolving issues and fostering a positive work environment.
Work History
Shift Supervisor
4 Years- Supervised daily operations, ensuring efficient workflow and optimal staff performance.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Monitored inventory levels, coordinating timely restocking of essential products.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Dish Washer
1 Year- Operated dishwashing equipment to ensure cleanliness and sanitation standards were consistently met.
- Collaborated with kitchen staff to maintain efficient workflow during peak service hours.
- Organized and prioritized tasks to enhance operational efficiency in high-pressure environments.
- Served as a translator for non-English speaking customers.
Lead Sales Associate
3 Years 6 Months- Fostered a positive shopping environment by addressing customer inquiries and concerns promptly.
- Handled cash register operations and customer transactions to process payments.
- Processed and stocked merchandise in accordance with store standards.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
Education
No Degree - Audio Engineering
Skills
Cash management
Staff management
Cash handling
Customer-oriented
Training and mentoring
Staff motivation
Workplace safety
Bilingual (Spanish)
Timeline
Shift Supervisor
CVS Pharmacy
10.2022 - CurrentRead More
Dish Washer
Miller's Ale House
04.2021 - 04.2022Read More
Lead Sales Associate
Dollar General
08.2017 - 02.2021Read More
Valencia College
No Degree from Audio Engineering
Read More