Ian Rodger
Overland Park,KS
Summary
I have been dynamic Order Fulfillment Associate with proven expertise at Home Depot and Walmart, excelling in heavy machinery operation and time management. Recognized for streamlining processes and exceeding performance metrics. A committed team player, dedicated to enhancing customer satisfaction through efficient order handling and training new associates in best practices.
At Club Car Wash I developed to be friendly and reliable with keen eye for detail and commitment to delivering high-quality service. Knowledge of vehicle cleaning techniques and equipment operation, combined with strong customer service and teamwork skills. Dedicated to maintaining clean and efficient work environment, ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Order Fulfillment Associate
Home Depot
08.2024 - Current
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing for a streamlined experience for the customer and delivery drivers
- Developed strong familiarity with picking technology and machinery (forklift, reach truck, ballypal, ballymore, order picker, portable loading dock), enabling quick navigation through inventory databases and expedited processing of orders.
- Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
Car Wash Attendant
Club Car Wash
05.2024 - 08.2024
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Delivered high-quality car wash services using high-pressure washers; and assisted in any needs regarding the vacuums.
- Demonstrated attention to detail while performing various tasks such as prepping cars, and applying cleaning solutions.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
Order Fulfillment Associate
Walmart
10.2022 - 02.2024
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Exceeded performance metrics regularly, demonstrating a strong work ethic and commitment to order fulfillment excellence.
- Took on extra hours and shifts during busy periods to meet tight pickup deadlines.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Education
High School Diploma -
Gardner Edgerton High School
425 Waverly Rd, Gardner, KS 6603005-2023
Skills
- Heavy machinery usage
- Power Tools Use
- Order picking
- Time management
- Stock control
- Hand-eye coordination
- Customer service
- Proficiency in computers
- Teamwork and contribution
- Physical stamina and strength
Timeline
Order Fulfillment Associate
Home Depot
08.2024 - Current
Car Wash Attendant
Club Car Wash
05.2024 - 08.2024
Order Fulfillment Associate
Walmart
10.2022 - 02.2024
High School Diploma -
Gardner Edgerton High School
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