Ian Shelton

Hillsboro,MO

Summary

Reliable individual experienced in restaurant management, customer service, and basic custodial work. Successful in leading and encouraging shift teams, enforcing policies and procedures, and delivering high-quality customer service. Experienced in workplace problem-solving and very detail-oriented. Highly organized with great communication skills and a desire to exceed workplace expectations.

Overview

years of professional experience

Work History

Shift Manager

Ben's Festus Pizza Inc.

03.2021 - Current

Trained and mentored new employees to maximize team performance.
Balanced cash drawers and resolved financial discrepancies using receipts and financial documents.
Promoted customer satisfaction by addressing and resolving complaints.
Maintained a productive and safe work environment by upholding business policies and procedures.
Documented absences of scheduled employees.
Participated in management meetings to improve workplace productivity.

Custodian

Luckey Baptist Church

04.2020 - Current

Cleaned restrooms, classrooms, and other high-traffic spaces to meet sanitary regulations.
Swept, mopped, vacuumed, and scrubbed floors using proper equipment.
Washed walls and windows, emptied wastebaskets, and replaced liners.
Disinfected surfaces using germicidal solutions and adhered to safety protocols when handling hazardous materials.
organized and stocked cleaning supplies in the custodial closet.
collected and disposed of garbage and recyclables in designated receptacles.

Education

Associate of Arts - Accounting

Jefferson College, Hillsboro, MO

12.2023

Skills

Accurate Money Handling
Cash Handling
Communication
Time Management
Opening and Closing Procedures

Safety Compliance
Dependable, Responsible, and Reliable
Training and Mentoring
Task Prioritization

Timeline

Shift Manager - Ben's Festus Pizza Inc.

03.2021 - Current

Custodian - Luckey Baptist Church

04.2020 - Current

Jefferson College - Associate of Arts, Accounting